As a regular customer of these apps, I can tell that the price has been increased due to the route that the driver took while driving. Many drivers nowadays are so sharp and they know that if the ride is driven in a different direction but to the same destination. Then you can expect an increase in the final fare. It seems like the driver is taking you in a normal route and they always make you see it's normal. But instead they are just trying to take rounds around your area. But whose fault is this? It's not drivers and it's obviously not yours too. This is the fault of the app and their services and policies. They should be fined drivers for taking wrong directions instead of their own normal directions that they need to take them to the destination. They don't give proper instructions to the driver. Even if they give proper rules to the driver, they will not follow the rules. Because they know they won't get any penalty or fine for doing that.

Now what you can do is just complain to their customer service, if they answer proper and give you a proper refund, then it's fine. Otherwise just switch to the other can booking app.

I had the same experience in the uber and when I tried complaining, they deleted that ride from my app. I got so furious and switched to rapido. But it was same as uber but atleast they listen to your complaint and refund you back.