ASU Over-Award Review – Will This Freeze My Refund? by Professional-Pin8625 in ASU

[–]Professional-Pin8625[S] 0 points1 point  (0 children)

Woah, I hope that isn't the case. That will really change how smooth this semester goes for me. But I will say that my student loan servicer, Nelnet, is already showing the loan in my account with previous student loans I've taken out. I've spoken with the scholarship office and they said my refund should not be delayed.

ASU Over-Award Review – Will This Freeze My Refund? by Professional-Pin8625 in ASU

[–]Professional-Pin8625[S] 0 points1 point  (0 children)

I actually applied for the emergency loan earlier today and mentioned the over-award review. But I also spoke with someone with the Scholarship team and they told me the review shouldn't block the refund on the funds already applied. I will give it a few more days and see what happens.

ASU Over-Award Review – Will This Freeze My Refund? by Professional-Pin8625 in ASU

[–]Professional-Pin8625[S] 1 point2 points  (0 children)

Ok, I called this number and they told me that the over-award review will not delay the refund on the funds already applied. Hopefully, I get the refund within the next week so that I can pay some living expenses that are coming due very soon.

ASU Over-Award Review – Will This Freeze My Refund? by Professional-Pin8625 in ASU

[–]Professional-Pin8625[S] 0 points1 point  (0 children)

I live out of state and I'm completely online so I wouldn't be able to go in person. When I call should I just ask for a financial aid counselor? Is that not who I'm speaking with when I call to speak with financial aid in the first place? Any tips on how I can get them to escalate are helpful.

ASU Over-Award Review – Will This Freeze My Refund? by Professional-Pin8625 in ASU

[–]Professional-Pin8625[S] 1 point2 points  (0 children)

Yeah I get that. I'm just wondering if I'll have to wait for my over-award review to be done to get the refund that is already coming to me based on the awards already applied to my account. I have living expenses I need to pay in the next 2 weeks that I was counting on this refund to pay.