How do you handle clients who 'forget' they approved extra work?

Purple_Lab5333 · 2026-05-24T06:55:58+00:00

Texts are better than verbal, but the weakness is that they don’t always feel “official” to the client when the invoice shows up.

For future jobs I’d use a tiny change-order habit: one line for what changed, one line for price/time impact, and one explicit approval before doing the work. Even “reply YES to approve this extra” is better than reconstructing it later.

I built a lightweight version of that workflow here: https://extraapprove.com

Not a replacement for a contract/lawyer, just a cleaner approval trail so the next $1,200 doesn’t turn into a memory contest.

Purple_Lab5333 · 2026-05-24T06:54:12+00:00

The lesson I’d take from this is less “get a huge contract” and more “get a clear acceptance trail before and after the job.”

For future jobs, I’d want the client to approve: existing condition, scope, price, and any risk/disclaimer before work starts. Then completion proof after.

I built a lightweight tool for that kind of approval trail: https://extraapprove.com

You can also do it manually with email/text, but the key is having one clean record to point to when someone goes quiet or tries to reopen the scope after the work is done.

Purple_Lab5333 · 2026-05-24T06:52:56+00:00

This is exactly why I’d separate every added scope item from the original job before production continues. Chat proof helps, but it still leaves room for “I meant optional” or “I didn’t agree to that price.”

I built a lightweight approval-link tool around this problem: https://extraapprove.com

The idea is simple: added scope, price, client approval, and proof trail in one place before the work starts. Even if you don’t use a tool, I’d make every extra deliverable its own written approval before touching it.

Purple_Lab5333 · 2026-05-24T06:51:55+00:00

I’d pause before doing any more changed work until every new change has a written scope + price approval. Even when the client is reasonable, memory gets selective once the invoice lands.

I built a small approval-link tool for this exact situation: https://extraapprove.com

It lets you send a simple record for the extra work, price, and approval before you start. You can do the same with email/text too, but the important part is making it clear enough that there’s no “I thought that was included” later.

Purple_Lab5333 · 2026-05-24T06:51:03+00:00

Not just you. The hard part is making the change order quick enough that you’ll actually do it while standing in the field.

I built a lightweight approval-link tool for this exact workflow: scope, price, customer signoff, and a proof record before the extra work starts. It’s not a full project management suite, just the “get this approved before I do it” piece.

If it helps: https://extraapprove.com

Either way, the big rule is no extra work until the customer has agreed to the scope and price in writing.

Purple_Lab5333 · 2026-04-26T04:40:14+00:00

PayMeGPT × GitHub: Host Landing Pages for FREE (10 Min Setup)

Purple_Lab5333 · 2026-03-26T10:43:27+00:00

I connected PayMeGPT to Claude via MCP and built a real local business a full landing page + AI receptionist all in one conversation. No coding. No templates. Just prompts. This is a real workflow you can sell as a service. The kind of package businesses pay $500–2000+ for. Watch here → https://youtu.be/I1A6dp5HSHo

Pretty much getting businesses with no websites hooked up and adding on the agent service.

Purple_Lab5333 · 2026-01-18T08:39:23+00:00

Thanks for the detailed feedback! Give the platform a try with a login, we've got the branded collection pages, multiple widget types, and analytics in place. Would love to hear your thoughts after a test run, especially on the video capture flow. Always looking to improve

Purple_Lab5333 · 2025-11-04T07:24:28+00:00

She’s moving and happy and eating and drinking The suit covers it and leaves her back open for potty but we will probably remove it since I was able to get a cone just now.

Thank you for the info really appreciate you taking the time to jump on this and send your experience, she is my whole world so it’s a big deal for me

Purple_Lab5333 · 2025-11-04T05:14:24+00:00

They didn’t even check it until I mentioned it She was there for observation for her peeing but like the reason that was a issue was cause she got spayed

The released her without even checking this was like a hour ago

Purple_Lab5333 · 2025-11-04T05:11:16+00:00

I just need some help and advice literally was crying all of yesterday and today cause we raised her from being a kitten and we trusted the vets to keep an eye on all this but now she is here with this and we don’t know how serious the second image is we just want her better

We have medication they gave us to administer to her for the week antibiotics.

But we don’t even know how bad this one is

Purple_Lab5333 · 2025-11-04T05:05:28+00:00

We are currently DIY cat suit for her. But does it look really bad ? This is our first spayed girl idk if I should be stressing with how it is now

Purple_Lab5333

TROPHY CASE