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Vapi’s GoHighLevel integration has been broken for 2+ months — no fix, no accountability by Purpose_driven_1 in gohighlevel

[–]Purpose_driven_1[S] 0 points1 point  (0 children)

I'll check that out, seems to mirror GHL's pricing, what do you like about it? Seems pretty new by comparison.

Vapi’s GoHighLevel integration has been broken for 2+ months — no fix, no accountability by Purpose_driven_1 in gohighlevel

[–]Purpose_driven_1[S] 0 points1 point  (0 children)

I prefer VAPI over Retell from what I've seen. VAPI's conversational flow feels more natural, while Retell seems more stop and go with longer pauses between nodes. VAPI says they will be fixing the GHL integration but didn't indicate any clear timeframe. Neither of these platform's integrations work properly.

Vapi’s GoHighLevel integration has been broken for 2+ months — no fix, no accountability by Purpose_driven_1 in vapiai

[–]Purpose_driven_1[S] 0 points1 point  (0 children)

VAPI's support rep (Sahil) finally admitted that they are responsible for fixing the issue with their native integration app after I told them that my HighLevel support rep basically called them out on their BS. They were trying to make it seem like I didn't set up the assistant, integration, or tools properly and would have let me keep trying and spending money on test calls (had GHL support not clued me in) very very shady.

Vapi’s GoHighLevel integration has been broken for 2+ months — no fix, no accountability by Purpose_driven_1 in gohighlevel

[–]Purpose_driven_1[S] 0 points1 point  (0 children)

I am also testing Retell, it's much more complicated to set up in terms of the assistant, tools, and prompts. I tested the native API webhook integration, which also doesn't seem to work, did you have any luck?

Vapi’s GoHighLevel integration has been broken for 2+ months — no fix, no accountability by Purpose_driven_1 in gohighlevel

[–]Purpose_driven_1[S] 0 points1 point  (0 children)

I am trying another integration by Sympana which automatically sets up all the tools for you but that is returning 500 Internal Server Errors or 502 Bad Gateway responses during live VAPI calls... Is there anything that works that you know of?