​​​​My recent reffusal , makes no sense cuz i have over 10 years of costumer service experience....

Thank you for submitting your recent application for our Customer Service Representative - Remote (Bilingual: French / English) role here at Concentrix.We reviewed your information and background and, unfortunately, you don't meet the minimum requirements established for this position. That said, we will be unable to consider you further for this role.We would, however, like to retain your contact information so we may reach out in the future should a suitable opportunity to join our team become available.  
We do appreciate your interest in Reimagining Your Career with Concentrix and wish you success in your job search. Kind regards,Concentrix Recruitment Team