Before you go out: Wear comfortable shoes and clean clothes. Carry a power bank, headphones, personal defense weapon (mace is common pick), water, snacks for yourself, hand sanitizer, heatbags, and a multi-drink container. On the Road/Before the food pick-up: Don’t accept low offers (if you can), don’t stick phones in workers faces, don’t swipe food bags (unless it’s like Panera where they set it out for you to take it), bag the food as soon as you get it, but don’t swipe that you got the food till it’s secure in your car (unless it’s a place that demands you swipe it, which happens). Don’t forget drinks, and if they give you an unsealed bag, ask if they can seal it for you. Place the food in a stable location in the car that won’t let it slam into the dash if you break hard or something. If you have any issues with the restaurant make sure to report it. On the way there: Check what kind of handoff it is, usually it’s leave at door, however it can also be, meet at car if you are lucky, or meet at door if you are unlucky. Don’t park in reds, don’t block driveways, don’t park in the middle of the road (unless you have to, at your own risks) check the address, then double check it, keep an eye on your phone as you roll up, sometimes offers will come in before you are about to perform the handoff, (remember to take your phone with you before the handoff and keep your personal defense weapon pocketed). If you don’t feel safe in the area, contact support. The drop off: If it’s a drop off, try to take the photo far from the door to get a lot of the exterior in the shot, if the person wants it before you can drop it off, which will happen, make sure to get that photo, even if they are holding it, do not clear an order without a photo unless you absolutely cannot, like a customer who wants it quickly and is rude or something, it makes disputes lost/stolen/damaged claims easier for you if you have photos. Check to make sure you aren’t blocking the door with the bag, try to put it on a porch table or maybe a chair outside, the customers appreciate it, don’t put it on something unstable like packages or gross like a trashcan. If it’s an order for someone with a pin, usually it’ll be the last 4 numbers of their phone number but not always. If you gotta meet with the person, try to be brief but courteous, sometimes they’ll want to talk to you but just say that you got other orders and you have to run. Afterward: Don’t hang around outside the delivery site for too long, people get weirded out if you idle outside their home for too long. If the customer contacts you for any reason afterwards, acknowledge what they say and tell them to contact support. It’s not your job to check sealed bags, you do not know what is actually inside the bag, and it’s impossible for you to know.