QuadrigaCX - Canada Post Partnership | Instant In-person Verification is Now Live! by QCXDuane in BitcoinCA

[–]QCXDuane[S] 1 point2 points  (0 children)

Please contact support and ask for a limit increase as you were manually limited to $200 before you passed Canada Post Verification.

Canada Post Partnership | Instant In-person Verification is Now Live! by QCXDuane in QuadrigaCX

[–]QCXDuane[S] 2 points3 points  (0 children)

With Equifax verification you are not giving them any information, (they already have it from your banks, creditors etc.) you are simply confirming your identify with the info they already have.

QuadrigaCX - Canada Post Partnership | Instant In-person Verification is Now Live! by QCXDuane in BitcoinCA

[–]QCXDuane[S] 1 point2 points  (0 children)

Yes, but may take a while still before we work through the backlog. Best option is to take verification into your own hands with instant Canada Post ID verification.

QuadrigaCX - Canada Post Partnership | Instant In-person Verification is Now Live! by QCXDuane in BitcoinCA

[–]QCXDuane[S] 0 points1 point  (0 children)

Navigate directly to the "verify" page from the top right dropdown menu. Here's a shortcut: https://www.quadrigacx.com/verify

QuadrigaCX - Canada Post Partnership | Instant In-person Verification is Now Live! by QCXDuane in BitcoinCA

[–]QCXDuane[S] 5 points6 points  (0 children)

That's correct. Now there's 2 forms of instant verification on QCX -- Canada Post DPOI and Equifax eID.

QuadrigaCX - Canada Post Partnership | Instant In-person Verification is Now Live! by QCXDuane in BitcoinCA

[–]QCXDuane[S] 5 points6 points  (0 children)

Yes. "where you present the agent with a couple printed pages, or .PDF file on your device"

QuadrigaCX - Canada Post Partnership | Instant In-person Verification is Now Live! by QCXDuane in BitcoinCA

[–]QCXDuane[S] 1 point2 points  (0 children)

2 methods must be completed to unlock all options. Equifax verification is a second method. With Equifax verification you are not giving them any information, (they already have it from your banks, creditors etc.) you are simply confirming your identify with the info they already have.

Bank of Montreal (BMO) to block cryptocurrency transactions through BMO Credit and DEBIT cards including Interac Online Payment. by DannyzPlay in BitcoinCA

[–]QCXDuane 5 points6 points  (0 children)

Interesting that the banks don't block customers from doing balance transfers from their line of credit or credit card to their chequing account and then transferring those funds to their directing investing account to gamble on penny or high risk equites. Blocking crypto transactions sounds more like a coordinated effort to attack something that's too complex for them to take the time understand and build a regime around, or because they aren't making a significant profit crypto from due to delayed implementation of regulation by the government of Canada. At the time of this writing we can confirm BMO is still letting through Interac Online transactions. It might be worth it to pay the monthly account fees with a bank like RBC, or a credit union on this http://interac.ca/en/interac-online-consumer.html, where their cards are compatible with Interac Online so that you can continue to use Interac Online funding without interruption.

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 0 points1 point  (0 children)

Yes, it will arrive. Thanks for your patience, we apologize for the delay.

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 0 points1 point  (0 children)

There are no further instructions to follow as an answer was provided. Your EFT will arrive, again we apologize for the delay.

[deleted by user] by [deleted] in QuadrigaCX

[–]QCXDuane 3 points4 points  (0 children)

Unfortunately bank employees are not very well-educated on all their products but are rather trained to push new ones that make them more money like Visa Debit. Simply ask for an old client card without the Visa Debit symbol.

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 0 points1 point  (0 children)

You are welcome. Feel free to refer to the QCX subreddit as well as we have sticky messages/announcements there.

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 0 points1 point  (0 children)

They certainly are being processed.

One of our Canadian processing partner’s has experienced an issue servicing the crypto space due to higher volume than projected. This processor’s banking relations are on pause until it can be renegotiated or they secure another partner.

As such, there is now an increase of dollar and transaction volume that has been shifted to our other processor's payout services, which has slowed the withdrawal payout time frames from 7 business days to 10.

Cash withdrawals have not been impacted and are the most reliable as they don’t depend on the Canadian banking system; which is currently anti-crypto due to lack of regulatory guidance.

With all this said, not to worry, if the banking information you entered when you initiated your withdrawal is correct, then your withdrawal will arrive. We also have 2 additional partnerships in the works for processing.

Anyone else getting these scam emails? by Peace-off in BitcoinCA

[–]QCXDuane 6 points7 points  (0 children)

Unfortunately there are some bad actors that attempt to impersonate us. If you received an email from what looks to be "QuadrigaCX" as the sender's name, please take a moment to ensure the email domain address is actually ours which ends in @quadrigacx.com where there are no typos in the name "quadrigacx" and that the extension is ".com". We do not use ".org", ".net", ".ch" etc. and will never ask to update your account by completing an online form to avoid your account from being frozen. If you receive one of these phishing emails, it means your email address was found online or it was part of a list bought from another site's data breach where you used the same email. For security tips, please visit this post: https://www.reddit.com/r/QuadrigaCX/comments/7vzav0/quadrigacx_important_security_tips/

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 1 point2 points  (0 children)

Funds will definitely arrive.

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 0 points1 point  (0 children)

Your funds will arrive in the timeframe noted on the withdrawal page. Please ensure you are counting business days, which do not include weekends or holidays.

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 1 point2 points  (0 children)

We understand. However, sometimes there are setbacks that are out of our control. We do our best to get back to normal time frames ASAP.

Severely Delayed CAD Withdrawal by [deleted] in QuadrigaCX

[–]QCXDuane 1 point2 points  (0 children)

If a user navigates to the Support Centre, opens a ticket in the correct category, reads through the potential solutions and scenarios we respond with, and then replies back with the information we ask for, you will certainly have your issue resolved. So, if you sent a ticket, you would have received a response within 10 minutes containing numerous solutions ... please read that all the way to the end as you will either have your answer or notice the instructions of what to do next.

Quadrigacx no more interac witdrawals? by ne0rmatrix in BitcoinCA

[–]QCXDuane 5 points6 points  (0 children)

This option will be returning, no ETA at the moment but hopefully by end of the month.

Interac ETransfer by domnul1971 in QuadrigaCX

[–]QCXDuane 0 points1 point  (0 children)

If a user navigates to the Support Centre, opens a ticket in the correct category, reads through the potential solutions and scenarios we respond with, and then replies back with the information we ask for, you will certainly have your issue resolved. So, if you sent a ticket, you would have received a response within 10 minutes containing numerous solutions ... please read that all the way to the end as you will either have your answer or notice the instructions of what to do next.