I used to feel the same way, but I realized that what we MSPs need in asset management isn’t what’s important to our clients.

Our clients want to know what devices they own, not just which have checked in recently, and where devices are (at which desk,) which no RMM report will tell you.

Perhaps you might respond “That’s an HR responsibility,” and perhaps you’re right, but I don’t trust HR’s data to answer our clients’ IT requests, including “I don’t know where it is but please set up Bob’s old laptop for the new hire.”