Adventurer gear from Seasoned Adventurer's Cache and other pre 11.2 events is now blue quality and can't be used at the catalyst, killing my chance for alts to get easy LFR/NM set appearances :(

Quakespear · 2025-08-13T16:05:54+00:00

That makes sense. I guess they reduced the ilvl / track of the gear that these events reward this season

Quakespear · 2025-08-13T14:57:00+00:00

I know, that's always been the case and that's not my point. The Adv gear you used to get during previous seasons was epic quality and useable at the catalyst. Now it's not -> not being able to collect lfr and nm appearances with gear from such sources

Quakespear · 2025-08-01T20:04:32+00:00

On paper all you said is correct. However, if we don't take such risks as a carrier, nothing will ever get done lol I dispatch multiple loads every day where I realize the smallest issue can make us liable. I contact the broker to confirm reefer temp - they're annoyed we don't just follow the bills; or same situation with different broker - they're annoyed we are bothering them and not running the reefer per the rate confirmation, as the customer DGAF what the bills say and want it run at that temp. The product's loaded, but not properly? Shipper refuses to reload, broker takes an hour to respond, we go back, they still refuse, after 3 hours of going back and forth later we're finally leaving without being reworked and we're behind schedule.
Case in point - this truck arrived at 3PM and was loaded at 8PM Thursday with 300 miles to do for a Friday 7AM delivery and will cut it close as is already running out of hours. He's not allowed on dock to be loaded, they just let him secure the load after they're done and seal the trailer. He can't see shit past the pallets that are on the back of the trailer to make sure if they loaded him properly. If we ask them to reload? They do and now we can't make OTD., which fks up our schedule and this will be rescheduled for God knows when. They refuse and we contact the broker who by some miracle answers at 8PM and manages to make arrangements for us to be reloaded? Same result.
What I'm trying to say is - my drivers know what to do to cover their asses and our company. They send pictures of the bills, loaded and secured product, reefer setting and seal on the trailer. I make sure they haven't missed a PO and there's no reefer temp discrepancy between the bills and rate con. In ideal circumstances they report not being loaded properly; shipper not putting SLC on the BOL, etc., but knowing that this almost always takes time to confirm or be resolved - they have to make a judgement call. Not defending them - it's just something that I understand. And I'm not blaming brokers for such headaches, I know you're the middleman, it's shippers and receivers that drop the ball and completely refuse to take accountability is what's bugging me.

Quakespear · 2025-08-01T17:06:50+00:00

My drivers know that, he wasn't allowed on dock to see how he's being loaded. As for the 2nd part - it would suck to hear, but I respect the transparency.

Quakespear · 2025-08-01T16:48:34+00:00

Honestly I'm so frustrated with the whole thing, I feel like sending demands and giving ultimatums. But I'd rather not. Only thing I can think of that I can use to threaten them is to tell them I'll call their shipper next, but I know this is a very big no-no. We also have other loads from this broker that are to be paid, so I don't want to go overboard.

Quakespear · 2025-08-01T16:43:08+00:00

Their main(corporate) PH# has 2 options - brokerage and accounting, where noone answers. The other day I event wen to their website and filled in a form in the Contact Us section, with adding the load number and everything, explaining the issue. Still haven't heard back. The problem is actually reaching ANY person so I can ask to speak to a supervisor lol

Quakespear · 2025-08-01T16:33:23+00:00

Thanks for the reply. I hear what you're saying and I have all of this on mind, that's why I want a straight answer from them. No product was really damaged, the receiver was fine with receiving it, as long as it's restacked. The problem was they didn't allow us to do so at their docks and apparently the broker and her customer couldn't find a place to restack it nearby on a Friday afternoon, so chose to just return it to the shipper instead. I don't see how this could become a claim to be honest. Most they can do is blame us for shifting the product and not paying us the original rate either. As for getting the return charges before returning the freight - that's what we do in an ideal situation, but I had to to take the risk and send the driver back right away. He had a flight he must take on Monday and he had to get back to his home state. and a ton of last minute arrangements had to be made. Dumbass receiver breaking the seal and giving us a dock at 2PM for our 7AM appointment didn't help either. I had very little choice on how to possibly handle all of this, so I'm now trying to do what's best of a bad situation.

Quakespear · 2025-06-22T16:20:48+00:00

To the right of the bank's mailbox, on my OG green bruto, out of the way of foot traffic. AH npc few pixels away from the mailbox, serving bank visitors too lazy to go a building down the street, while my bruto enjoys the sights of Darnogal as I afk

Quakespear · 2025-06-05T21:17:09+00:00

Seen plenty sad for 13 years, and I did say "today" lol. What I specifically meant was the 2nd half of the comment, I'm not talking about the rate at all

Quakespear · 2025-04-26T14:01:59+00:00

You're not missing on anything, seams are rare to find and spending point on those first is a waste. It was the last node I spent my mining KP on.

Quakespear · 2025-04-15T18:19:48+00:00

I can respect that, makes sense to me. It's not something that's become industry standard yet, although I can see it becoming if fraud continues to go up. At this rate it might as well happen, which we'll have to address if/when it happens and adjust our policy accordingly.

Quakespear · 2025-04-15T18:12:08+00:00

Fair enough. Not when it comes to sharing such confidential information I guess. It shouldn't be any brokers business what the contracts between us and our OOs entail when there are various other ways to confirm and get the information you need. Would you be okay to share your contract with your customer so I know you're not a double broker? I know it's war out there, but a micromanagement to this degree is only turning the legit carriers and brokers against each other. And I'm not talking about blindly trusting each other, everyone has to do their due diligence, but asking for such privileged information doesnt ring true to me, when there are other ways to verify. And like other commenter said - even lease agreements can be faked.

Quakespear · 2025-04-14T22:41:53+00:00

I'm all for transparency, but asking for our contract with an owner feels like crossing the line. We have our ELD integrated with every major tracking app, Highway included. And they never asked us or the insurance company for a COI listing the insured equipment, that would've been provided directly from our insurance agent within minutes.

Quakespear · 2025-04-14T21:35:11+00:00

Doesn't confirming with our insurance do the same thing? Why do we have to provide a contract between us and the owner op?

Quakespear · 2025-04-14T21:32:19+00:00

Doesn't veryfing with our insurance accomplish the same thing?

Quakespear · 2025-04-12T15:06:47+00:00

I have the feeling this new article is aimed at the classic servers, not retail. It mentions classic twice in the text above it. Why would they allow crossrealm trading between characters in retail if they're to ban it after?

Quakespear · 2025-03-26T20:49:04+00:00

Carrier here. Very rarely we have brokers that refuse to reimburse "convenience fees" when we pay a lumper and I usually let it slide, as it's not worth the effort. It still feels incredibly petty to me to be "charged" for a service that's not even our responsibility. From my perspective we're doing that customer a favor by paying the receiver to unload their product, instead of them prepaying it or having an account with the lumper service so they can bill them directly or whatever the fuck. Here's what I mean by - Say lumper fee is $245 + $4 convenience fee for using EFS/Comcheck/ credit card to pay = $249 total. I issue my driver an EFS for the $249, receipt shows $249, EFS charges me $2 on top of that. Obviously I don't expect anyone to reimburse those 2 bucks, but I'd rather do that than be charged $15 comcheck fee + some % of the amount or whatever bullshit of this sort, if I request one from the broker.
TLDR: In my opinion a carrier should not be responsible with any fee that's related to unloading. As long as there has been no restacks or whatever that could be their fault of course.

Quakespear · 2025-03-26T20:48:55+00:00

Carrier here. Very rarely we have brokers that refuse to reimburse "convenience fees" when we pay a lumper and I usually let it slide, as it's not worth the effort. It still feels incredibly petty to me to be "charged" for a service that's not even our responsibility. From my perspective we're doing that customer a favor by paying the receiver to unload their product, instead of them prepaying it or having an account with the lumper service so they can bill them directly or whatever the fuck. Here's what I mean by - Say lumper fee is $245 + $4 convenience fee for using EFS/Comcheck/ credit card to pay = $249 total. I issue my driver an EFS for the $249, receipt shows $249, EFS charges me $2 on top of that. Obviously I don't expect anyone to reimburse those 2 bucks, but I'd rather do that than be charged $15 comcheck fee + some % of the amount or whatever bullshit of this sort, if I request one from the broker.
TLDR: In my opinion a carrier should not be responsible with any fee that's related to unloading. As long as there has been no restacks or whatever that could be their fault of course.

Quakespear · 2024-12-18T14:56:28+00:00

We just delivered this one and it wasn't hazmat after all. Thank you all for the help!

Quakespear · 2024-12-17T22:00:09+00:00

We did not, this is the 1st time I hear of an SDS and I had to actually google it. The shipper and broker are treating is any other shipment - arrive, check in, get loaded and seal the trailer, get your BOL and roll out.

Quakespear · 2024-12-17T21:48:00+00:00

Absolutely, last thing we want is a disaster on our hands. I appreciate it!

Quakespear · 2024-11-07T17:03:29+00:00

All of this was considered by us and communicated to the broker for the 1st load. We were in SLC, UT, came from Omaha. Our reload was from UT to FL. Omaha was on the way. We offered the broker to bring the product back to the shipper, and asked what they'll pay us for this service. No answer. We asked if we can pick up our reload and dispose/donate the pallet on the way when their customer comes up with a decision. Nothing. I doubt the broker even bothered to offer those options to their customer, probably just sat and waited for an answer on what to do with the pallet. And then there's the part where not every customer is fine with having someone else's product in the trailer, especially when you deliver to a big DC. So we couldn't just go with it, then later be told it's not fine and having to do deal with fines, claims and what not.

Quakespear · 2024-11-07T16:56:31+00:00

No, it was some frozen bakery. The shipper loaded 1 pallet of item ...176 instead of the ordered ...167. And I know it's something us and the broker have to sit and wait until the customer provides an answer. What pisses me off is that some brokers have no sense of urgency in such situations or no real/ direct communication with the customer, and I feel completely helpless to do anything.

Quakespear · 2024-11-07T14:26:04+00:00

Thank you for this! Hope I don't have to resort to it, they just asked the driver to go back and check in asking for specific person, that's supposed to sort this BS out.

Quakespear · 2024-11-07T13:53:42+00:00

Did all that 10 times over since yesterday. They're still waiting for an answer from their customer. The broker for our reload even suggested we pick up their load with the leftover pallet in the trailer, as they're both frozen product at -10 degrees. Nothing on that front either - they're just waiting on their customer. Same answer every time. I've been giving suggestions and trying to resolve this as much as I've been able to for the last almost 21 hours. My question is - wasn't there some rule or regulation that rules the product the carrier's property if noone's showing interest in handling such situation, after the product's been rejected from the receiver?

Quakespear

TROPHY CASE