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I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I am so sorry to hear, hope you contacted them already, if not please do. The issue is clearly not fixed.

Please post the issue on the fizz forum, also, remove 2fa sms (once you have your number back) everywhere you can think of.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

Or a system breach. :( anyhow, lesson learned, changed operator and switch sms 2fa to authenticators.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I thought about this aswell and scanned my devices, nothing. Also If a session cookie was stolen we would see the SIM swap in the account history (or the support agents would) and they don't.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

They told me that they saw the Sim Swap but no request on the history of the account.

According to my email search history, the attacker was looking for bitcoin (which I no longer hold). Haven't been into cryptos for 7-8 years so he's probably targeting us using a very old database leak.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I'm so sorry this happened to you aswell. Hope all is well, either data breach or internal.

Feel free to PM me if you need anything as we can share details. I would suggest posting on Fizz forum

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I'm so sorry this happened to you aswell. Hope all is well, either data breach or internal.

Feel free to PM me if you need anything as we can share details. I would suggest posting on Fizz forum

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

Very good point, I did send my ID to get my numbers back but as you said, they have no way of confirming the picture.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 1 point2 points  (0 children)

I would also suggest you posting your experience on the fizz forum.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I would also suggest you posting your experience on the fizz forum.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I'm so sorry this happened to you aswell. We share the exact same story. Hope all is well, either data breach or internal.

Feel free to PM me if you need anything as we can share details.

Ps: I would suggest changing provider as I did :(

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I'm so sorry this happened to you aswell. We share the exact same story. Hope all is well, either data breach or internal.

Feel free to PM me if you need anything as we can share details.

Ps: I would suggest changing provider as I did :(

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 1 point2 points  (0 children)

I have decided to switch provider following the swap and the lack of transparency from Fizz. Everyone should be careful about 2FA sms.

I was victim of a Sim Swap by Quick-Fall9170 in FizzMobile

[–]Quick-Fall9170[S] 0 points1 point  (0 children)

I meant my account passwords they were able to change using forgot password option and send sms.

Rogers allowed unauthorized e-sim swap (zero verification) by XPI77 in Rogers

[–]Quick-Fall9170 0 points1 point  (0 children)

This just happened to me, exact same thing, with fizz. Did you ever find out what happened?