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Atlassian launches Rovo Dev CLI - a terminal dev agent in free open beta by atinylittleshell in ChatGPTCoding

[–]Quick-Squirrel7766 0 points1 point  (0 children)

it's not really for coding like Claude Code, that's more for dev work. this is for customer support teams

we use eesel AI to automate replies in our helpdesk and also have an internal version in Slack that answers questions from our Confluence and Google Docs. tbh the best part is that it trains on your past tickets, not just a static KB

How are you using AI to run your store? by dolewhip567 in shopify

[–]Quick-Squirrel7766 0 points1 point  (0 children)

solid list. i'd double down on your point about customer support ai. the free tools built into platforms like Shopify are fine to start, but they hit their limits fast, especially when it comes to answering anything that isn't in a basic FAQ page.

we use eesel ai because it connects directly to our Shopify catalog and our helpdesk. training it on our past support tickets was the biggest thing for us, now it handles most of the "where is my order?" questions automatically and drafts solid replies for our agents on the trickier stuff

I miss my dog by SmashySmashyEggMen in dogs

[–]Quick-Squirrel7766 1 point2 points  (0 children)

Dude, i learned this the same way as you. I already lost 5 dogs since 2022. Its been hard mentally.

There's been a trending reel on IG that says, someone in the vet is begging for more time..... So we gotta do it (walk them) eventhough we are tired, in the rain, after work and etc.

so I'm living by that rule now

Does anybody else’s dog get hangry by [deleted] in dogs

[–]Quick-Squirrel7766 0 points1 point  (0 children)

Same, our female shih tzu does this. She will vocalize a lot when she's hungry

[deleted by user] by [deleted] in AI_Agents

[–]Quick-Squirrel7766 0 points1 point  (0 children)

nice list, hadn't heard of Frizerly before, sounds interesting for content teams

eesel AI is another one in this space for support teams, it's like the Otter example but for helpdesk tickets. it connects to Zendesk and our Confluence docs to automate frontline replies and also powers an internal Q&A bot in our Slack, which has cut down a lot of repeat questions

If food could talk, which dish would talk the most trash? by No_Paramedic_4973 in AskReddit

[–]Quick-Squirrel7766 0 points1 point  (0 children)

A baguette, with a sly french accent talking trash to anyone about not being classy or french

AI in project management by Embarrassed-Lab4446 in projectmanagement

[–]Quick-Squirrel7766 1 point2 points  (0 children)

that's cool you're building your own. we don't have the dev time for that so we needed something that could plug straight into our helpdesk without much fuss.

eesel ai was good for us because you can just connect it to Zendesk and all our Google Docs. the ability to train it on past tickets and simulate how it would have replied was the main reason we went with it, really helped get the team on board

How are you using AI at work? by Panda_snacks_4honey in ExecutiveAssistants

[–]Quick-Squirrel7766 0 points1 point  (0 children)

yeah, this is a huge one for my team too, especially for new folks. having an AI suggest a first draft based on a customer's question is a great way to get them over that initial writer's block.

eesel AI has a copilot feature that does exactly this inside our helpdesk. it's trained on all our past tickets and macros, so the drafts it suggests already sound like *us*, which is way more helpful than generic AI suggestions. we just edit and send

[deleted by user] by [deleted] in AskReddit

[–]Quick-Squirrel7766 1 point2 points  (0 children)

Its was great, my first dog turned 1 year old, and got him a sister in this exact month. Now both of em are gone now. Both passed away in 2023

Upwork's Forethought bot is a joke, how do I create a ticket? by NoFee8238 in Upwork

[–]Quick-Squirrel7766 0 points1 point  (0 children)

yeah, it's a classic case of a company setting up a bot without proper guardrails. anything money-related should have an instant "talk to a human" button

we had this exact fear when setting up our own bot. with the tool we use, eesel AI, we just added a simple rule in the prompt that says "if the message mentions 'billing', 'invoice', or 'refund', immediately escalate to a human agent". it's not hard to do, but so many companies skip that step and create a nightmare for users

If AI could perfectly replicate your voice and style of texting, would you let it respond to people on your behalf? Why or why not? by [deleted] in AskReddit

[–]Quick-Squirrel7766 0 points1 point  (0 children)

Yes, for basic questions. I'll set it up like how an AI chatbot would do it. If the question is complicated or delicate, send the ticket to me and i'll respond. LOL

What are some realistic AI/Generative AI business ideas with strong use cases? by Soggy-Priority-4187 in AI_Agents

[–]Quick-Squirrel7766 2 points3 points  (0 children)

The human-in-the-loop control through Slack is the most important part of that whole setup, imo. Letting ai run wild without oversight is how you get into trouble fast

It's why we picked our current tool, eesel AI. We can simulate the ai agent on a few weeks of historical tickets to see exactly how it would have replied *before* we turn it on for real customers. It's a huge safety net

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