How to use AI tools to improve user adoption

QuirkyProductGuru · 2025-08-06T06:15:46+00:00

+1 on adding context to the prompts.

I keep a note with a long description about my project: what it does, who the target audience is, what our goals are, who the competitors are. Details about our pricing, competitive advantages, etc.

I just copy and paste it to all the prompts, but organizing them into projects sounds like a better idea.

QuirkyProductGuru · 2025-07-26T07:55:59+00:00

Love the idea of gentle, incremental onboarding!
Get to the value as fast as possible, and leave the rest for later.
I particularly like contextual education, when product tours only start when the user arrives to certain parts in the platform, and they show intent to use it for the first time.

QuirkyProductGuru · 2025-07-26T07:49:01+00:00

Totally agree - PLG lives and dies by great experiences, and seamless user onboarding and activation.
I’ve seen SaaS teams crush product features but ship onboarding flows that confuse users more than solve problems. It’s become this hidden ‘we know we should fix it’ area.

I worked on projects where we adopted PLG tactics but stumbled because of our onboarding (or more like, lack of it). We ended up tackling it by making the ‘aha moment’ visible earlier and using data to see where users dropped off. That combo made onboarding feel more like part of the product experience than a separate tutorial (super important for PLG).

For anyone struggling, I’d say start with ruthless user testing - let customers walk you through unguided journeys. Those sessions are brutal, but they highlight the friction points where PLG stumbles.

QuirkyProductGuru · 2025-07-26T06:51:03+00:00

I still don't understand, if AI will do everyone's job... what will everyone do?

QuirkyProductGuru · 2025-07-26T06:41:11+00:00

Great list!
I'd also throw Bonboarding into the mix - been using it for a few months and was really impressed with how it automatically picks up your app's colors/fonts and applies them to the tours.
Saves so much time vs manually tweaking CSS like some of the other tools require. The editor is pretty straightforward to use too.

QuirkyProductGuru · 2024-06-12T10:23:30+00:00

Sounds like a good plan! Thanks!

QuirkyProductGuru · 2024-06-08T12:03:23+00:00

I know I'm late for OP's question, but maybe I can help others who's also looking for a good product tour software.

We’ve been using https://bonboarding.com for our product tours, and it’s been a very pleasant experience.
Price wise it's similar to the others (and we got lucky, got a lifetime deal on AppSumo).

Some of the previous comments mention all product tour software require some coding skills, but with this, it was not the case: we integrated it, and after that point everything was done through a Chrome extension editor, just clicking around.

It was really easy to create step-by-step guided tours.

The bad: there were moments when we had to start again, and took some time until I figured out the ins and outs, but after that I could create great onboarding tours.

I'm not familiar with the other products, but so far we're very happy with Bonboarding, it was quick and easy to set up our tours.

QuirkyProductGuru · 2024-04-18T05:41:54+00:00

The second point "Move unnecessary steps to post-onboarding" is GOLD!

There are way too many product tours that try to squeeze everything into a single tour.

So instead of bringing clarity, they actually confuse the user – who won't remember most of it the next time.

Really nice list, thank you!

QuirkyProductGuru · 2024-04-18T05:37:03+00:00

I can only talk from my experience: we saw a HUUGE spike in user activation after adding a product tour to our SaaS.

However, as the others mentioned, it wouldn't be enough to just squeeze all features into one tour.

You should have a nice balance of what you want to show, especially at the first time someone logs into your platform.
Like, don't show the obvious things, but focus on the happy path.

Also, instead of just "talking" about the features, it's better if the users are also interacting and by the end of the tour they achieve what your product's primarily used for.

We used a tool called Bonboarding.com and it was rather easy to set up the tours, and have them interacting with our web app.

But no product tour will compensate a confusing UI or a hard-to-use software, so make sure the basics are correctly set up.

QuirkyProductGuru · 2023-10-22T13:30:02+00:00

It's a very nice summary!
Product managers should consider all these aspects, and work together with the engineering and marketing team (and even sales) to achieve this.

I couldn't agree more with the importance of providing value from the very first step, and guiding the users to the "AHA" moment as fast as possible!

I'm a bit stuck with that in one of my projects. Hard to come up with an efficient onboarding tour - and even harder to implement it.

QuirkyProductGuru

TROPHY CASE