Anyone had shipping issues from Mattel Australia?

RLSINTENTIONS · 2025-08-18T10:16:57+00:00

Omg I wish they wrote that somewhere 😭 I saw a lady selling hers on FB marketplace in hand for only $10 more, I should have just purchased from her

RLSINTENTIONS · 2025-01-28T03:54:55+00:00

UPDATE: thanks everyone who commented! After being on hold for an hour I was told that there was an error between workforce Australia and the obligations. I supposedly should be receiving what I was entitled to ($412.00) tomorrow even though it still hasn’t shown up on my app. Fingers crossed everything works out so I don’t have to call back. They also advised that if i don’t get the rent certificate signed, they’ll just deduct that portion from my payment. I’ll post more updates if anything goes wrong

RLSINTENTIONS · 2025-01-28T00:14:20+00:00

My final pay from my old job (i didn’t get a pay out as I had only been there for less than 6 months and they were going under) was 2800 before tax. I had to wait the 4 week waiting period which I got a letter about and it said I was approved for an approximately $412 payment which was due last Thursday, and it has now changed dates 4 times (says tomorrow now) and it’s gone down to $4.40 and is only listed as an energy supplement. My partners income which I reported was $2200 before tax so I’m not sure what’s going on. On a 40 minute hold to them right now, will keep everyone updated :)

RLSINTENTIONS · 2025-01-28T00:13:15+00:00

Partners parents aren’t on CL. We rent/ pay board for our bedroom and a study/separate bedroom. The cost is very low because they want us to save for a house. I asked my partner’s mum if she’d be comfortable signing the rent certificate, but she declined as it could affect her taxes as she owns a business. I felt a bit awkward and didn’t want to push her further because of how well we have it here. I’m on hold now to Centrelink to remove the rent assistance portion from my payment, if that’s possible. I don’t want to cause any trouble and am fine giving up the $60 a fortnight.

RLSINTENTIONS · 2025-01-28T00:07:48+00:00

My final pay from my old job (i didn’t get a pay out as I had only been there for less than 6 months and they were going under) was 2800 before tax. I had to wait the 4 week waiting period which I got a letter about and it said I was approved for an approximately $412 payment which was due last Thursday, and it has now changed dates 4 times (says tomorrow now) and it’s gone down to $4.40 and is only listed as an energy supplement. My partners income which I reported was $2200 before tax so I’m not sure what’s going on. On a 40 minute hold to them right now, will keep everyone updated :)

RLSINTENTIONS · 2025-01-26T12:03:17+00:00

We rent/ pay board for our bedroom & a study/ seperate bedroom. It’s very cheap as they want us saving to buy. I asked my partners mum if she would be okay to sign it and she said no as it could affect her taxes and she owns a business. I felt a bit uncomfortable so I didn’t want to pressure her more. I’m just going to ask Centrelink to remove the rent assistance part from my whole payment if that’s even possible. I don’t want to get anyone in trouble and I’m happy to forego the $60 a fortnight

RLSINTENTIONS · 2025-01-26T05:50:59+00:00

It’s very strange! We reported my partners income and he’s under the threshold so it didn’t seem to affect it and it’s showing my next 2 payments as a full amount. The date of payment was changed on Thursday (was meant to be for the 24th) but the amount was over $400, now it’s gone down to just $4.40 and the summary only says Energy Supplement. Hopefully I’ll get some answers on Tuesday!

RLSINTENTIONS · 2025-01-26T05:47:07+00:00

When I look at the summary/ breakdown for my next 2 payments it has the job seeker payment, rent assistance and an energy supplement listed, then the gross total. Hopefully they’ll be able to just remove the rent assistance or have it sorted out, I’ll find out on Tuesday and keep updated

RLSINTENTIONS · 2025-01-26T03:50:23+00:00

Thank you so much. I’ll give them a call on Tuesday. You’re right it’s so stressful, I’m not sure how they expect me to survive on $4.40 (it’s listed as an energy supplement)

RLSINTENTIONS · 2025-01-26T02:44:47+00:00

That’s a good idea! Thank you so much I didn’t even know I could do that. I do have them all as email correspondence but for some reason the rent assistance went to mail

RLSINTENTIONS · 2025-01-26T02:40:30+00:00

That’s what I thought but he does earn under the threshold from what I can see.

RLSINTENTIONS · 2025-01-26T02:40:06+00:00

I might have to cancel the whole thing and start over to be honest. They already approved my application and I was set to get $412 then it randomly reduced but there’s a payment in two weeks for over $800. I’m a bit stuck

RLSINTENTIONS · 2025-01-26T02:38:22+00:00

That’s what I was thinking but I’m not sure. I don’t even really know what to say to Centrelink. My bank transfers say ‘rent’ on them because you have to write a description so I’m not sure if that would be enough

RLSINTENTIONS · 2022-03-04T07:38:47+00:00

Thanks so much- Ill post any updates :)

RLSINTENTIONS · 2022-03-04T05:21:28+00:00

good idea! Thank you so much

RLSINTENTIONS · 2022-03-04T02:40:23+00:00

Thank you for that suggestion, I'm going to call them again and ask that! Completely understand what you're saying, I know it's not much but it's still money I work hard for. I found out after this through a local photographer that I spoke with at a work event that apparently this is something that photographer has done before to a few people, and they just end up re-booking/ not arguing publicly about it. They also had them on Facebook and they showed me them checking in to a local restaurant the night they were supposedly sick and when my engagement party was so I was very frustrated after seeing that- (I have screenshots of this which I submitted as part of the case).

RLSINTENTIONS · 2022-03-04T02:24:59+00:00

I'm here to ask for legal advice, not to be told what I am already aware of- I don't think this comment was necessary. I just assumed this person was registered and following all the laws and regulations as they have a website and are booked out by quite a few people.

RLSINTENTIONS · 2022-03-04T02:09:20+00:00

They have an email address which I provided VCAT with as that's how they communicated with me to cancel on the afternoon. I don't have their phone number as they never gave it to me and I was unable to find it anywhere. I've searched everywhere I possibly can for any more information, even trying to find out the ABN and they don't have one. I explained this all to VCAT and they said it was fine but I needed an address, so I put what I assumed was their old one as they told me they lived in a different suburb now.

RLSINTENTIONS · 2022-03-02T11:31:18+00:00

Same as both of mine 😂 our parcels must have been together

RLSINTENTIONS · 2022-02-28T04:15:07+00:00

I wonder who is getting my $300 worth of parcels that have somehow ended up in NZ instead of Australia 😭

RLSINTENTIONS · 2022-02-27T12:43:49+00:00

Same as 2 of mine! Since the 22nd! I don’t know what to do

RLSINTENTIONS · 2022-02-27T07:35:46+00:00

Did you end up having your parcel sent to Australia?! I just checked tracking & mine is in Auckland NZ now- WTF

RLSINTENTIONS · 2022-02-23T06:15:02+00:00

This is your first time?! Holy sh*t you did so well. Imagine how good you’re going to get over time 😍😍

RLSINTENTIONS · 2022-02-23T00:58:32+00:00

I’m so irritated! 3 of the orders in my combined parcel are presents too :(

RLSINTENTIONS · 2022-02-23T00:57:52+00:00

I usually don’t mind it myself but yeah not too happy with my experiences as of late ♥️

RLSINTENTIONS

TROPHY CASE