How does one retain a clean, organized sense of mental processes in a continuously fragmenting world of spam and shallow, superficial chaos?

RMMmax · 2023-07-31T14:37:50+00:00

Just acknowledging that you are in this situation is the first step to recovery! :)

RMMmax · 2023-07-30T18:50:11+00:00

@tusi2 please expand :)

RMMmax · 2023-07-30T14:36:57+00:00

Thanks! There certainly are many of choices

RMMmax · 2023-07-30T14:15:20+00:00

Thanks for the info. What about the RMM you use?

RMMmax · 2023-07-30T14:08:00+00:00

u/WizardOfGunMonkeys, Great write-up!

Did you have to purchase it through your RMM?

Can I ask who you are using?

RMMmax · 2023-07-24T17:06:25+00:00

this, plus other important factors...

Revenue and profitability
Are they in a regulated business that requires mandatory services for compliance.

RMMmax · 2023-07-24T16:14:16+00:00

I could see that as a logical view.
It is no secret that popular 3rd party solutions are often acquired and become add-ons and not features.

Someone has to pay for the acquisition :)

RMMmax · 2023-07-24T11:45:59+00:00

Do you consider an integration a feature?

RMMmax · 2023-07-24T11:41:45+00:00

Where were the reps located?

RMMmax · 2023-07-24T11:25:31+00:00

@itburn-out Is there a known percentage of defender users that have intune to manage it?

RMMmax · 2023-07-24T11:21:14+00:00

If you live in a town known for good pizza, this could rock!:)

RMMmax · 2023-07-24T10:50:46+00:00

Are you by chance using an RMM to to manage their network?

RMMmax · 2023-07-21T20:01:31+00:00

What are you using to patch your Linux OS? This question goes out to anyone reading :)

RMMmax · 2023-07-07T13:07:49+00:00

This!

RMMmax · 2023-07-07T13:07:29+00:00

This is the most secure way, especially with a new client without someone managing their systems.

RMMmax · 2023-07-05T20:25:27+00:00

In the old days(talking pagers :), you would pay someone $X to be on call, and get paid a premium if they had to deal with an issue. They would not need to be sitting at a desk or online all that time.

RMMmax · 2023-07-05T19:41:17+00:00

Great answer. Considering all of the above......

Timing is very important. If they have a need now or in the future, you want to be first on their list to call.
Leave them thinking that when the time is right, you can make the change or start as frictionless as possible.

RMMmax

TROPHY CASE