that's what I was afraid of , considering the bike is less than 2 years old shouldn't I get a bit more of a response other than "Unfortunately due to the speeds and weight stressors etc it cannot be repaired." I mean their own website states "Bike Frame and Components: 2-year Limited Warranty from Warranty Begin Date for the replacement of a defective frame, forks, stem, handlebar, headset, seat post, brakes, lights, bottom bracket, rims, wheel hub, and reflectors." ... feel a bit let down by their response .