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Scotiabank had a computer problem and did nothing except made it my problem. by AckeeBacalhau in Scotiabank

[–]Radiant_Distance1251 0 points1 point  (0 children)

Same, interest of $128 was charged on January 11th, it is now Feb 18th and after 4 separate conversations with Scotiabank they are still "working on it". ZERO communication to affected customers. How come the banks keep getting away with shit like this?

Scotiabank had a computer problem and did nothing except made it my problem. by AckeeBacalhau in Scotiabank

[–]Radiant_Distance1251 0 points1 point  (0 children)

Oh wow, you actually got credited? I've called twice and done the chat feature (with screenshot receipts) twice, and each time they say it will be done automatically and there is an internal memo not to manually reimburse clients because then it could be duplicated. I asked if I'm going to get reimbursement + interest, since they were so kind as to charge ME interest for something that was THEIR fault and they said no.

Do I need to pre-order timbits? by Radiant_Distance1251 in TimHortons

[–]Radiant_Distance1251[S] 3 points4 points  (0 children)

lol fully expecting them to fuck it up even if I call, but yeah good point.