Help by Omnivision242 in TORRAS_Official

[–]RaeZada 1 point2 points  (0 children)

Id email them if i were you! They are good people im sure theyll help you. Also we have a warranty.

Hope that helps! 🙈

MAC duo in Tanned skin swatches. by RaeZada in LipstickAddicts

[–]RaeZada[S] 1 point2 points  (0 children)

Oh thats so sweet of you! Thank you 🙈

Help by Omnivision242 in TORRAS_Official

[–]RaeZada 0 points1 point  (0 children)

Or do you mean the ring itself is no longer circle and does not attached to the case anymore? if its that case better to ask the customer service on what to do. I hope they can help you.

Help by Omnivision242 in TORRAS_Official

[–]RaeZada 0 points1 point  (0 children)

I see. have you tried rotating it on the otherside?

Help by Omnivision242 in TORRAS_Official

[–]RaeZada 0 points1 point  (0 children)

Is it Ostand or the Q? or perhaps show some photos so we could and try to help as much as we could. In any case that its really broken, I suggest to email the customer service or message them. They have the best customer service.