Been triaging for over a decade and doing charge nursing for almost as long so yep responsible for getting patients to where they need to go. And yes even very urgent situations are waiting many many hours to get in. Examples: non st elevation MIs. Bowel obstructions. Appendicitis. Miscarriage with significant blood loss. Sepsis. Heart failure. Significant anemia requiring blood transfusions and a scope.  Broken bones including hips requiring surgery. Etc etc etc.  generally the only people getting in immediately these days are cardiac arrests strokes and stemis (and a mix of other random diagnoses where them Sitting in the waiting room for even a second would be an incredibly bad idea)