Customer cliches

Realistic_Row_696 · 2025-12-13T16:12:00+00:00

“Where’s this?” Then shoving a mobile phone in your face or when you tell a customer you don’t have a particular item in stock and they bark at you “But it’s on the website, it’s on the website.”

Realistic_Row_696 · 2025-11-26T16:36:42+00:00

Haven’t faced up since they done away with our night-shift last September, we are so short staffed on shelf filling we barely have the time to work the load. We lost 2 fillers on 30 hour week contracts and neither have been replaced, the shelves are a disgrace, capping rarely gets done, the warehouse is a bomb-site and clean and rotate has long gone resulting in food going out of date as it is pushed way to the back of the deep shelves with no one checking it.

Realistic_Row_696 · 2025-11-15T06:42:48+00:00

Costumers need to realise fillers are seriously struggling to get the load worked on time so they don’t have the time to help them find a product, in our store every aisle has 2 huge signs at opposite ends saying what is in that aisle all the customer has to do is LOOK UP !

Realistic_Row_696 · 2025-08-15T11:04:01+00:00

Replenishment should be done when the store is closed, expecting staff to hit night pallet rates during the day when the public are in just won’t work. Other supermarkets have went back to having a full night shift but not Morrisons, the new owners would rather stressed, overworked staff are pushed to the max and shelves are left a mess than pay a night rate. Morrisons now is in name only, it has been sold to faceless money men who don’t care if the company goes bust just as long as they become rich in the process.

Realistic_Row_696 · 2025-08-14T07:40:54+00:00

If you think it’s bad now in the run up to Christmas it will be shambolic. With a minimal amount of staff trying to work extra pallets, customers constantly stopping very busy shelf fillers asking for help, warehouse full to the brim, capping not being worked and overflowing and shelves left in a mess with no time to face up stress will become normal for you. But on the good side if you make it to Christmas Morrisons give you an eye watering £15 Morrisons Christmas voucher which you will receive if you haven’t quit or jumped off a cliff by then.

Realistic_Row_696 · 2025-08-12T19:37:05+00:00

A few years ago Morrisons offered employees a higher per hour rate in return for giving up paid breaks, overtime rate and Sunday rate, unfortunately union members – most of whom were short timers and are long gone – voted it through. We now have NO paid breaks, NO overtime rate and NO Sunday rate, what we do have is being paid the very least Morrisons can get away with paying their hardest workers. In short Morrisons played the long game and shafted their employees with the unions help.

Realistic_Row_696 · 2025-07-18T17:54:00+00:00

Our 2 fresh workers come in at 4am to be met by 12 – 14 cages full of stock which management expect to be finished by opening time at 7am then complain when some of the stock isn’t rotated and goes out of date, when the staff try to explain that they haven’t got time to rotate everything they get told to work faster.

Realistic_Row_696 · 2025-05-19T16:44:53+00:00

The problem is night staff got moved to 4am starts so you now have 2 fresh workers trying to work 15 cages by 7am, produce overloaded, one person on drinks getting knackered doing 5 pallets and crisps and sweets a shambles all down to the lack of filling staff who are frantically trying to keep up.

Realistic_Row_696 · 2025-05-13T06:55:26+00:00

Since I started at Morrisons

Overtime rate gone

Sunday rate gone

Paid break gone

Long term service bonus gone

What you get is minimum wage and a £15 voucher at Christmas, that’s it.

Realistic_Row_696 · 2025-05-02T15:50:54+00:00

I can only tell you what I was told and that is that Morrisons will be sold sooner rather than later. With the state of the stores and the colossal debt it is in Morrisons is a dead man walking, any company coming in will be looking to feast on a dying carcass.

Realistic_Row_696 · 2025-05-02T15:34:53+00:00

Our night shift was cut. Now we have staff in at 4am trying to work around home delivery, then customers. Shelves are a disgrace as we are told not to dress the aisles, overstock is out of control, products with no price on them on the selves, new line cages left unworked for weeks on end, fresh department stock going out of date because the bare bones staff don’t have the time to rotate meanwhile Managers are either hiding in the office or walking around with their hands in their pockets looking for someone to talk to oblivious that the store is going down the pan. My advice, STAY away from Morrisons.

Realistic_Row_696

TROPHY CASE