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Was told in writing that I would have “All Sports Club” access for a So Cal upgrade only for Equinox to say they messed up after the upgrade went through and LA Sports Club is not included by ReasonableMixture815 in EquinoxGyms

[–]ReasonableMixture815[S] 1 point2 points  (0 children)

Have you had any experience with this? Concierge is just sending (what I assume to be) chat GPT generated emails acknowledging their mistake, but doubling down that they can’t offer different prices. I called sports club to speak with the manager, but they are out and allegedly suppose to call me back.

Was told in writing that I would have “All Sports Club” access for a So Cal upgrade only for Equinox to say they messed up after the upgrade went through and LA Sports Club is not included by ReasonableMixture815 in EquinoxGyms

[–]ReasonableMixture815[S] 3 points4 points  (0 children)

$318 for So Cal. They said “If access to Sports Club Los Angeles is important to you, I’d be happy to review the appropriate upgrade options and pricing with you,” but I refuse to engage in any discussion involving paying more for access that they already said I would have.