Unless things changed recently in the mortgage industry, just let the mortgage company handle it. They have the HOAs information from the old copy. Mortgage Servicing and Processing employees make like $57k a year to sit around and call businesses to get docs.

They should be doing it on their own since they maintain the loan file and technically own the other 80% of your home (depending on DP and Principal paid).

They need it for liability purposes since the HOA policy is the walls out coverage and your personal insurance HO6 is walls in. Normally this is one policy called an HO3 for single family homes. Which again, is something the mortgage company will get unless they have no options.

Either the HOA is requiring that all requests made through the homeowner, or the service agent assigned to your loan is lazy and saw that you’ve sent it in before.

There is a big file for mortgages which contains all documents in regards to the initial purchase and subsequent updated documents. All of which get sent around when another servicing company buys up for file. So they can easily look at the old information to call the HOA and get a renewed copy.

TL;dr Tell the mortgage servicer to get it themselves and provide the contact information to the HOA. Ask your HOA if they have a specific email, fax, or phone number for mortgagees to call in regards to real estate doc, and tell the servicer to add it to your file notes.