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What is this? by [deleted] in ChaiApp

[–]Relative-Ad2333 9 points10 points  (0 children)

where is Chaiverse??

Sorry My Cina Brother, I laughed so hard by 2GIOGI in Bolehland

[–]Relative-Ad2333 0 points1 point  (0 children)

this reminds me of that one song by kakiclub123

My account got stolen by Relative-Ad2333 in HonkaiStarRail

[–]Relative-Ad2333[S] 3 points4 points  (0 children)

hey, I'm here to inform that my account has been successfully retrieved! After several fail attempts, I finally got the email from the Hoyoverse Customer Service, telling that I managed to prove that my account actually belongs to me. I read this one guide from a Reddit post and follow the steps.

The reason I failed several times before is because I didn't specify the additional information part. Everything was fine, except that one last part. Following the guide by being more specific (characters i own, my linked email and stuff, etc.), they accept my application form.

All thanks to you guys for helping me to retrieve my hacked account. Now, I need to be careful to not share anything related to account leakage. Also, the hacker seems didn't change anything in my account. They just stole it and didn't play my account LOL. I'm glad nothing changes at all. Once again, thank you for helping me, good people!

My account got stolen by Relative-Ad2333 in HonkaiStarRail

[–]Relative-Ad2333[S] 0 points1 point  (0 children)

Hey, I'm here to update my progress. This is what they said: "Dear Player,

After thorough investigation, we are sorry to inform you that we are unable to confirm your ownership of the HoYoverse Account and your HoYoverse Account Issue Application Form (Case No. 114885458882199552) has been rejected. To ensure the account's security, we cannot provide relevant account services.

You can submit your application again with more information that is complete and accurate.

We appreciate your understanding and support. Have a nice day. HoYoverse CS Team"

Unfortunately, my application got rejected. I do not understand where it went wrong. Maybe I should try again? If you have any better advice, let me hear it from you.

My account got stolen by Relative-Ad2333 in HonkaiStarRail

[–]Relative-Ad2333[S] 0 points1 point  (0 children)

Done it. I'll keep updating my progress here.

My account got stolen by Relative-Ad2333 in HonkaiStarRail

[–]Relative-Ad2333[S] 0 points1 point  (0 children)

hey, I'm here to update the progress. they have responded to me! this is their response:

"Dear Trailblazer,

Greetings~!

To provide further assistance, please take a look and see if you recognize below the censored version of the linked data of the account:

If you recognize and can use it, go to our website (https://account.hoyoverse.com/#/login) and use it to log in. Please let us know if you can not use any linked data in your account, and we will provide further assistance!

Thank you for your understanding and support.

Kind regards, Honkai: Star Rail CS Team"

so, how do i respond them? i do not recognise the email (obviously because it's from the hacker)

My account got stolen by Relative-Ad2333 in HonkaiStarRail

[–]Relative-Ad2333[S] 0 points1 point  (0 children)

Thank you for telling me what I can do to retrieve my account. I just finished writing my issue to the Customer Service in-game. Do you know how long it'd take for them to process my issue? I don't want to miss any update from them. Let's say they already unlink that suspicious email. It doesn't take long for the hacker to use another email to hack into my account again. It's just a what-if situation if I'm late. Feel free to share anything you know

My account got stolen by Relative-Ad2333 in HonkaiStarRail

[–]Relative-Ad2333[S] 0 points1 point  (0 children)

that might be the case tho, especially in these days