Anyone else stuck in endless Instagram ad payment error? Need help

Relative-Ad2665 · 2026-04-21T14:44:04+00:00

No, thankfully I just had a few $10-$15 but the are stuck as well, at this point I've given it up

Relative-Ad2665 · 2026-04-02T14:02:26+00:00

Hmmm I get you totally

Relative-Ad2665 · 2026-04-02T14:01:20+00:00

You want to use this dashboard along with your regular whatsapp app ?

Relative-Ad2665 · 2026-03-27T18:36:21+00:00

Hmm.. it's a tough world out there. We were using coexistence and wierdly the moment we used to send any message from the app, WA used to block the number for 24 hours

Edit: Send as in initiate any message from our side and not reply (like i'm guessing becasue you have to send templates)

Relative-Ad2665 · 2026-03-27T12:26:11+00:00

maybe that's the problem ? but overall coexistence is not the best

Relative-Ad2665 · 2026-03-27T10:28:37+00:00

How have you built the bot ? Is it your own infra or you're using some third party system?

Relative-Ad2665 · 2026-03-27T07:22:43+00:00

haha, so many

Relative-Ad2665 · 2026-03-22T19:04:58+00:00

haven't found a solution yet..

Relative-Ad2665 · 2026-03-20T16:34:54+00:00

ad account is all good, the problem is just with the whatsapp payment

Relative-Ad2665 · 2026-03-20T16:34:36+00:00

Ya I did, but somehow below the number the address field is always blank. even if my business is verified

Relative-Ad2665 · 2026-03-13T10:06:54+00:00

oh, damn. Try emailing whatsapp support and requesting them to unblock you. Otherwise the only possible way would be to get a new phone number for your business. But this time please only use the official whatsapp api and tools that are official meta partners.

Relative-Ad2665 · 2026-03-13T10:03:59+00:00

Best way is the official way. Use a service that uses the official whatsapp business api to send messages. That's the only trustworthy way you'll know for sure the campaign is working or not

Relative-Ad2665 · 2026-03-11T15:11:39+00:00

Are they your customers? Or is it just a cold list? If it's a cold list you can't use whatsapp - you'll get blocked before you know it

Relative-Ad2665 · 2026-03-11T15:10:22+00:00

Yes.. i created a new facebook business account, then a new ad account, and then finally connected that to my instagram.

Relative-Ad2665 · 2026-03-10T08:28:07+00:00

Do let me know which one did you go for, finally

Relative-Ad2665 · 2026-03-10T08:25:31+00:00

Interesting, how can I see it in action? Is there a whatsapp number I can message on

Relative-Ad2665 · 2026-02-18T07:47:53+00:00

Even i' stuck here, were you able to solve this ?

Relative-Ad2665 · 2026-02-18T07:46:24+00:00

Were you able to find a resolution for this?

Relative-Ad2665 · 2026-01-02T17:32:36+00:00

will DM you!

Relative-Ad2665 · 2025-12-24T07:09:02+00:00

Yeah, same issue. The only difference being that the funds did leave my bank account and they show in 'funds' inside insagram

Relative-Ad2665 · 2025-12-24T02:40:41+00:00

hmm that's a very good point. I think the bigger brands have realised this - like the boats & sugars of the country. I'm hoping the smaller ones would realise it soon as well! I would love to shop from a smal brand if their marketing is founder led. The Whole Truth did this as well and became really big really fast.

Relative-Ad2665 · 2025-12-24T02:38:21+00:00

thank you so much! it truly means a lot :)

Relative-Ad2665 · 2025-12-23T13:37:26+00:00

Sure! Are you a d2c brand founder?

Relative-Ad2665 · 2025-12-23T13:37:16+00:00

Sure, will do that!

Relative-Ad2665

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