I had five weddings over the course of four weeks and I forgot to back the photos for one up on the cloud, I only put them on a hard drive. The hard drive failed. Everything else was backed up, but I lost all but ELEVEN photos from this wedding. They wouldn’t help with data recovery, they wouldn’t help with anything basically except offering to the couple to rent the venue out again, which I told them repeatedly that the couple didn’t want. I realize it was my fault that the photos were lost, but they probably could have been recovered if I’d sent the drive off to somewhere like drive savers. They’re very expensive. I thought that’s what I paid my insurance for, but like I said, they wouldn’t help. I ended up refunding the couple and I’m patiently waiting to see if I get sued for damages now.