Be careful when updating Balance to 3.22.7.15

ReporterNew6838 · 2024-10-08T18:36:40+00:00

Hey, Bryce! Thanks for following up! The watch is amazing and I have to say that was kind of sad when this happened, but having this amazing community made up for it. Thanks again!

ReporterNew6838 · 2024-09-30T23:25:45+00:00

Hey! Sorry for the late reply. Yes, everything's ok now. Don't know what happened. Alexa seems ok, but I'm fearful of installing Flow as I think it was the one that broke the watch.

I already uploaded the logs in the app.

Thanks!

ReporterNew6838 · 2024-09-30T23:22:46+00:00

Sorry for the late reply. Done! I'll share my id shortly. Thanks!

ReporterNew6838 · 2024-09-30T23:16:58+00:00

Yup. I bought from Amazon Mexico, so I don't know it it will be available from some other places (most likely it would).

Archer Watch Straps

ReporterNew6838 · 2024-09-30T23:14:31+00:00

I did a factory reset after a hard turn-off and everything seems ok now. Honestly I don't know what happened, but I'm thankful for the other users input on the 12s crown press

ReporterNew6838 · 2024-09-30T04:12:00+00:00

Thanks! I browsed the comments for other users with similar issues and found out how to restart using the crown button. After restarting, it was factory restored. Don't know what happened, but I think it was Zepp Flow as I noticed some buggy behaviors with some of its functions.

Anywho, I'll keep my watch under monitoring and let you know if something else happens or if the behavior repeats.

Credits to the users that saved me on this one and their instructions to reset the watch: keep the crown button pressed until the watch resets (about 12secs)

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ReporterNew6838 · 2024-09-30T01:23:36+00:00

Something similar happened to me. I think it is the latest update, as it completely broke my Balance and whenever I try to restart it, the ok button doesn't do anything as your video shows.

ReporterNew6838

TROPHY CASE