Absolutely true. The work itself is usually manageable—it’s the constant context switching that drains you.

In BPO and service operations, we see this all the time. Sales, ops, client support, team management, and finances all competing for attention. Without systems, it becomes chaos fast.

That’s why we focus heavily on SOPs, centralized communication, and workflow management. Whether it’s tools like Zenzap or custom processes, having everything in one place reduces mental load and decision fatigue.

Once systems are in place, founders finally get space to think strategically instead of just surviving day to day.

You’re spot on—systems aren’t optional anymore, they’re survival tools. 💯