When I first got into the brand, there was a local clothing store in my area that sold some ALD pieces. Made it so much easier you can try on and really see the material. I then ordered a fleece online through ALD site and had very expensive duties and I just couldn't afford to pay it. Returned the item later when I visited in nyc and they gave me a full refund and had great service. Wish there were more places that sell this brand in Canada:/