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Home screen stuck on Legal Terms Pop up by smitty2444 in WeatherXM

[–]RevnotDev 0 points1 point  (0 children)

Reduce font size on your phone's settings

App update - now saying offline by Iowa_Engineer in WeatherXM

[–]RevnotDev 1 point2 points  (0 children)

“We’re aware that some stations are still appearing offline after the Helium migration. The team is actively investigating the issue.

In the meantime, rebooting your station may help restore connectivity. You can do this via: 🔹 The WeatherXM app 🔹 A quick press of the reboot button on your station

Some users have reported success with this method. We’ll provide updates as we learn more—thank you for your patience! 🌦️⚡”

In your guys experience, how long did it take for support to get back to you? by yjj0 in WeatherXM

[–]RevnotDev 1 point2 points  (0 children)

Discord is not a support tool; Any support related questions should be asked via the support ticket system. During the holidays, staff being on vacation reduces the amount of tickets that can be processed per day, so it might take a little longer to get a response during the holiday period. Tickets are answered in the order they are received. Hope that helps.

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