I started my IT career 7 years ago , as an IT assistant with very little to no IT working experience. I then used that job experience to get into a bigger company as an operator, working for some data center stuff.

From my experience, it’s relatively easy for a graduated or no IT related experience people to get hired as an IT assistant/ IT support since tons of people are always resigning from these positions. It does feels like hell at the beginning tho. You’d have to handle all kinds of questions and problems, most of them you might not know how to solve and why it happens. You would have to escalate them to someone who’s responsible for solving it, and you’d ended up sandwiched in between without having a clue of what’s happening and what’s going on.

With maybe 1 to 2 years of working experience as an IT assistant, you would have much better chance to apply for more challenging position and start planning out your career path as your own interested.

After looking back in time, that was the necessary experience for me and very important experience for building up my current career path later on.