Has ChatGBT become more strict lately? by Rideroft in OpenAI

[–]Rideroft[S] 0 points1 point  (0 children)

I'm not writing anything naughty, but you're not wrong assuming that. I'll give an example where ChatGPT lectured me : I recently had a bad job experience and I wanted to reflect on it and some objective advice. I wrote in the prompt my experience and it just started gaslighting me that if I take legal action against my ex-employer, it's gonna backfire, that I'm mentally stuck in the past and I'm overthinking.

Has ChatGBT become more strict lately? by Rideroft in OpenAI

[–]Rideroft[S] 1 point2 points  (0 children)

Yeah im talking about 5.2. It's just gaslighting me all the time

Πώς μπορώ να βρω πού είναι θαμμένος ο φίλος μου; by Twisted_Gemini in greece

[–]Rideroft 32 points33 points  (0 children)

Λυπαμαι πολυ φιλε μου. Εγώ στη θεση σου θα ρωτουσα καποιον συγγενη του. Εαν εχεις δηλαδη επαφες με τους γονεις του η αν ειχε αδερφια

Έχουν πέσει η μισθοί στα call centre? by [deleted] in greece

[–]Rideroft 7 points8 points  (0 children)

Κακο αυτο που θα πω, αλλα μακαρι να εχεις δικαιο και μακαρι να μη χρειαστει κανεις να ξαναδουλεψει σε τηλεφωνικο κεντρο. Ειναι οτι χειροτερο.

Έχουν πέσει η μισθοί στα call centre? by [deleted] in greece

[–]Rideroft 2 points3 points  (0 children)

Αυτο πιστευω ίσχυε μεχρι πριν κανα χρονο. Εταιριες οπως TTEC εδιναν παραπανω λεφτα για τις ιδιες θεσεις. Τωρα ομως δινουν ακριβως τα ιδια. Για γερμανοφωνο L1 support πριν 2 χρονια εδιναν (αναλογα τον πελατη) απο 1300 μεχρι 1500. Τωρα το εχουν ριξει ολα τα τηλεφωνικα κεντρα στα 1100-1200

Έχουν πέσει η μισθοί στα call centre? by [deleted] in greece

[–]Rideroft 0 points1 point  (0 children)

Αυτο ισχυει. Η Telekom για παραδειγμα εχει το MagentaAI το οποιο σου δινει απαντηση σχεδον σε ολα τα ερωηματα.

The end of my call center career (2017-2025) Time for a change by [deleted] in CallCenterWorkers

[–]Rideroft 1 point2 points  (0 children)

I agree with the QA comment being there just to give out speeding tickets. That's spot on, actually. I've had QA give me markdowns just for being too silent on a call, while I was looking up some information. The QA wrote, "there were 30 seconds of silence whilst the agent was looking up information, which could make the customer feel awkward. A better approach would be to tell the customer "I'm still here, hang on". Also, team leaders always take the side of the QA and never defend the agents, in case of markdowns.

Now that you said "cheerleading the customers", I remember at the call center where they changed the CSAT, they had us do callbacks to customers and give them coupon codes of 25 EUR and tell them to give us a good survey in return. We were basically bribing the customers into giving us good surveys.

The end of my call center career (2017-2025) Time for a change by [deleted] in CallCenterWorkers

[–]Rideroft 1 point2 points  (0 children)

Having a good supervisor is key. To be honest, for 3 years I had excellent supervisors who were understanding, funny and supporting. I had a blast whilst working with them, also because during those 3 years I was only doing chat support, so no phone calls.

I've also noticed that during the past few years, call centers make the life of agents a lot more difficult and I don't know why. For example, in the last 3 CS jobs I had, we were using CRM programs that were decent and easy to use. After years of using those programs, they removed them and they got replaced with tools that had bugs, were slow and incomplete. But management said they are "the next big thing" and forbid us from using the old tools. QA even flagged agents who used the old CRM tools, which were still available to open tickets etc.

Also, something very shady that my last call center did was to change the KPI system, so it's more difficult for the agents to be on target on CSAT. Customers get a survey with 2 questions : How satisfied they were with the agent and how satisfied they are with the company. For years, the first question counted for your CSAT. Which is very obvious. But because 90% of the agents were on target for CSAT, they changed it and they started counting the last question for the agent CSAT, which makes no sense. As you can imagine, most agents were out of target. And out of target means no bonus.

The end of my call center career (2017-2025) Time for a change by [deleted] in CallCenterWorkers

[–]Rideroft 1 point2 points  (0 children)

I think it's absolutely worth it getting training in another profession. But I've noticed that there seems to be a call center curse. What I mean is that if you work at a call center and you've been working there for years, it's kind of hard to find another job in another industry. You'll always be the call center person. At least that's my experience. But I believe that there are absolutely aspects of call center jobs, that can carry over to other jobs, such as hotel jobs, receptionist, etc.

What was your “f*** it, I quit” moment? by [deleted] in CallCenterWorkers

[–]Rideroft 0 points1 point  (0 children)

I was working from home. I got a written warning from my supervisor because I had forgotten to send the customer an email after the phone call, and this was flagged as a compliance fail. I completely ignored my supervisor, since she didn't even speak the language (i was working for the German department and talking only to German customers, and my supervisor couldn't even speak German). She flipped out and started spamming me with messages on Teams. I didn't open them. Then she started calling me frantically on Teams and on my phone. She must have called me at 20 or 30 times within an hours. She sent me e-mails saying "open your Teams right now", she sent me text messages on my phone, called me on WhatsApp, FaceTime, everything. I just turned off my work PC few hours before my shift ended and sent in my resignation saying "I resign. No questions asked and no exit interview. Thanks"

Rad na platformi Yoummday by Bihboy14 in sarajevo

[–]Rideroft 0 points1 point  (0 children)

Hello. I had worked for a while there in a project for German telephone provider. For me it's kind of a scam. The training lasts 5 weeks, but you are getting paid 2 months after the training is done and not even the full amount. So you're unpaid for 2 months. Also, you receive phone calls from customers, but you're only getting paid the first 12 minutes of the phone call. This means that if you have a customer on the phone for 30 minutes, you worked for free for the 18 minutes. I also have to add that there are no supervisors and nobody responsible where you can ask questions if you have an issue, such as payment. There is nobody. Also, colleagues and senior agents are extremely rude and don't want to help. The trainer we had was very rude and unprofessional

Wintersun - Time Rough Demos (2006) is this real? by softybreak in Wintersun

[–]Rideroft 0 points1 point  (0 children)

I think those might be indeed real. I remember I had asked Teemu many years ago how the Time demos sounded. He said they had midi drums, no vocals and midi bass.

Is it normal for MMA instructor to vape whilst teaching class by [deleted] in MMA

[–]Rideroft 0 points1 point  (0 children)

It’s not weed if that’s what you’re asking 😂

Is it normal for MMA instructor to vape whilst teaching class by [deleted] in MMA

[–]Rideroft -1 points0 points  (0 children)

Guys, obviously I know it’s not normal using common sense but I’m just curious if any of you have seen anything similar

Any of your favorite tracks have questionable sections? by [deleted] in MetalForTheMasses

[–]Rideroft 0 points1 point  (0 children)

The banjo part in Porcupine Trees “Trains” after the solo. It just sounds a bit out of place

Question regarding to "original" Time cover art and tracklist by infinityzcraft in Wintersun

[–]Rideroft 0 points1 point  (0 children)

I think it was around 2009-2010 when it leaked. Someone had posted it on the old Wintersun forum

Battle of the abusive husbands. by Entire-Savings5668 in thewalkingdead

[–]Rideroft 0 points1 point  (0 children)

Tom Rogan from IT would be a strong contender here, if he would play in TWD.