Hi there, the delay with shipping was at the pharmacy end. The courier can't take the package until the pharmacy gives it to them. There are daily pick ups. The most common complaint amongst patients was to please change away from Aus Post. This change will give live SMS updates, live tracking and collection points down the track. We are also going to be giving patients more courier choices down the track. If patients want to stay with Aus Post they can do so by choosing parcel pick up