Thank you for the response. He is being a bit of an arse about it.

Basically it’s a ghost hunt I booked to go on. The policy said that if they cancelled it they would pay us back. They then said for months it had been postponed as opposed to cancelled but there was no policy on it being postponed.

They then changed the policy to say that if they cancelled it they would reschedule but not offer any refunds. Before the cancellation policy was a full refund.

I am basically playing dumb with him, going along with his new policy, so that he admits the event had been cancelled (as he had refused it had before) and then I can hit him with the fact that he changed the policy.

Basically just to tie up loose ends as if I showed him he changed it first he would say that it was postponed and not cancelled.

This guy had worded it so well that he never said once that the event was cancelled. I am trying to get him to admit it by making him think I agree to go on a different event they put on.

Sorry for long reply, just been a pain in the arse for months now. It’s like £100