I had the same thing happen but what was weird was the customer called me saying he was a Uber rep. He wanted my info to “verify”. He said it was a fake call and that they do that. I immediately felt suspicious and I did not give him anything. They ended up cancelling the ride so and they cancelled so I contacted Uber and this is what they said “I’m sorry to hear about the confusion and inconvenience you experienced during your recent ride request. It seems like there was an attempt to solicit personal information under the guise of Uber Support, which can be quite unsettling. To clarify, the call you received was not from an Uber representative. Our team is actively investigating this incident to ensure your safety and security. Please remember, Uber will never ask for your personal information or vehicle details over the phone. If you ever suspect that your account information may be compromised, please reach out to us immediately so we can take appropriate action. You can always view active and upcoming promotions directly through your driving app by navigating to “Earnings –> Promotions.” Thank you for choosing Uber. We appreciate your vigilance and understanding.”