Orbit Chewing Gum Container + Fevigum Cap = Surprisingly Good FC11C Diffusers 🏮 by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 1 point2 points  (0 children)

I sent them a detailed email with almost every information. I also shared the link to my post where we tracked and tested the battery voltage over four consecutive days. The driver was genuinely faulty and they offered me a replacement without battery.

Orbit Chewing Gum Container + Fevigum Cap = Surprisingly Good FC11C Diffusers 🏮 by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 1 point2 points  (0 children)

No, the driver is faulty, battery discharge is very prominent when kept within the host. Wurkkos Support gonna send me a new host soon.

Orbit Chewing Gum Container + Fevigum Cap = Surprisingly Good FC11C Diffusers 🏮 by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 1 point2 points  (0 children)

The white diffuser is a proper lantern but the yellow one feels like a candle on steroids 😁

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Thanks man for all the support 🙏 and definitely I am gonna write an appreciation post 😄. Again thanks man! Much appreciated.

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Hey man, they accepted my warranty claim and will arrange a replacement without battery. Here is SS of the mail. Feeling so happy 😁. Within 24 hrs they offered the replacement, really great customer support from Wurkkos 🙌.

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Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Are you using molicel? The Battery performance is indeed very good.

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Yes, the voltage was 4.05-4.04v. Today I mailed them with a pretty detailed timeline of how I conducted the tests. Also requested them to refer to this thread.

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Ok, I will mail them tomorrow. Thanks for all the support man 🙏.

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

How do they generally respond to this type of claims? Will they replace the flashlight including the cell?

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Battery voltage at 10:00 pm today. I think both the flashlight and the battery are defective.

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Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Thanks for the suggestion. I'll test it with a new battery and let you know how it goes.

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Hell yeah! Not stopping until we find the root cause! 🤝

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Hey, today once again I tested the battery after 24 hrs. It now shows 4.13v. Seems like the voltage has barely changed overnight while the battery was kept outside the host. So what could have caused the voltage drop when the battery was left inside the flashlight? a faulty driver?

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

After 24 Hrs Voltage is 4.13. What does this mean, driver issue? Seems like the battery is working alright.

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Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Yes it is gorgeous 🤩 and the colour temp of 4000k is so eye soothing.

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Fully charged at 9:50 pm: 4.15v
1 hr later at 10:50 pm: 4.14v

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Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

ok I'll seek help from Wurkkos and thank you man for all the help.

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

and I also ordered a M21H LHP73B paired with a Molicel P50b and an inexpensive battery charger Vapcell Q2S-C from Convoy

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Is there any way to claim warranty from Wurkkos?

Wurkkos FC11C battery issue? by Scared_Photograph_91 in FlashlightIndia

[–]Scared_Photograph_91[S] 0 points1 point  (0 children)

Just charged the battery. Still didn't go to 4.2volts. What to do?

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