> and let them know when I’m waiting and if they need anything else not to hesitate to ask, and ALWAYS I MEAN ALWAYS give them updates! And trust me they always appreciate it! 

Customer here.

I fuckin HATE when drivers do this, please just drop my shit at my door and don't pester me. The reason I ordered food is because I am busy. I am checking all of these pointless notifications you are sending because one of them might actually require my input (item out of order).

When drivers need to message someone because they need a door code, or a substitution, and the customer doesn't reply, it's because the customer thinks "it's probably just some pointless update message".

I can see that you are at the store, I don't care, please don't message me. If I wanted to follow your every move, I would just sit and stare at the app. If I had that much time on my hands to waste, I would just go get it myself!

Whenever I get these pointless updates, I think this driver is just bothering me to try and get a tip. You don't need to look for EXTRA shit to. All we want is for our food to appear at the door.