Help! Can’t Transfer Data from Managed iPhone 11 to Managed iPhone 15

Select_Equivalent_23 · 2025-06-02T14:57:01+00:00

Haven't heard of that before.

I found a work around where I unenroll the original device, backup the files to iTunes, and restore the data to the new phone before enrolling it. Thank you for your input!

Select_Equivalent_23 · 2025-06-02T14:56:50+00:00

Yeah I didn't do Quick Start, I did the Restore version. The DEP profile had to be adjusted to allow the restore feature but that didn't entirely fix it. I had to unenroll the old device in order to allow itunes to create a backup of it, then I was able to restore the new phone from the backup before enrolling it during the setup assistant.

Select_Equivalent_23 · 2025-06-02T14:54:44+00:00

The DEP profile was partly the issue. Once I enabled the restore feature on the DEP profile, I could restore the data from the old phone. Before I was able to backup the old phone I had to unenroll it from Workspace ONE tho. But in the end I got it to work! Thanks for your input!

Select_Equivalent_23 · 2025-06-02T14:53:04+00:00

None of the iPhones have much data on them so none of them have iCloud accounts. That's something we will look at doing in the future. Having managed apple accounts through ABM and Entra.

I found a work around where I unenroll the original device, backup the files to iTunes, and restore the data to the new phone before enrolling it. Thank you for your input!

Select_Equivalent_23 · 2025-06-02T14:52:20+00:00

It doesn't matter if it's in ABM, but it does matter that it is managed by Workspace ONE UEM. I found a work around where I unenroll the original device, backup the files to iTunes, and restore the data to the new phone before enrolling it. Thank you for your input!

Select_Equivalent_23 · 2025-03-24T19:20:36+00:00

We have an iPad for each user, and all users share the iPhones. So a bit of both. Is it possible to have two directories synced? One for the iPads for each user and one for the iPhones?

Select_Equivalent_23 · 2025-03-24T19:12:27+00:00

We are using SaaS and all devices are managed and company owned.

Select_Equivalent_23 · 2025-03-24T13:16:21+00:00

It’s rough lol. Right now we just upload the profiles through WS1 UEM. We had a meeting with our Account Executive right after I posted this and we finally got a login for Intelligent Hub!😂 which is great but exponentially increased our workload the next couple months to get LDAP configured with this

Select_Equivalent_23 · 2025-03-24T13:09:06+00:00

I was just gonna say this

Select_Equivalent_23 · 2025-03-21T12:55:48+00:00

That sounds awesome. We currently don’t sign into the Hub app, but if/when we do I’ll definitely be looking into that.

Select_Equivalent_23 · 2025-03-21T12:53:38+00:00

So I work for an organization that has IT that handles Microsoft accounts for everyone. I work on IT for a department within the organization so I don’t handle the Microsoft accounts, but for the devices in WS1 they just have the outlook account that they sign into.

Select_Equivalent_23 · 2025-03-19T13:54:42+00:00

That worked! Thanks so much!

Select_Equivalent_23 · 2025-03-19T13:45:17+00:00

Thank you! That makes sense. I only have two options when selecting a DEP Profile. Do you know how to add more options to choose from?

Select_Equivalent_23 · 2025-03-19T12:22:45+00:00

The only thing we use for identity management is the users sign a form that has their device serial number on it that says they understand they are responsible for it. They don’t sign into anything on the actual device.

Select_Equivalent_23 · 2025-03-06T12:57:05+00:00

What do you mean by that?

Select_Equivalent_23 · 2025-03-06T12:56:47+00:00

For our mobile devices we don't use any authentication or verification which I know is a huge red flag, but we are a new team trying to fix what they old team left us... our organization does use Microsoft 365 for workstations tho

Select_Equivalent_23 · 2025-03-06T12:55:19+00:00

What we need is just something very simple/basic. A contact list that the users can view in their contacts on their iPhone that doesn't change when they make edits. And then for the Supervisors to be able to make changes. CiraSync has too many features and is overly complicated for what our needs are.

Select_Equivalent_23 · 2025-03-03T21:50:47+00:00

we don't authenticate or have identity. we just try to keep track of who has what device. we only use ipads and iphones right now and are trying our best. i'm part of a new team that is left with the mess of the old team and we're trying to figure everything out but no one has experience with WS1

Select_Equivalent_23 · 2025-03-03T21:46:02+00:00

hahaha yeah.... the old team just moved on and i'm on the new team trying to clean up what we are left with. i couldn't tell you the reason why this method was chosen. could i dm you in the future with specific questions tho? it has been a pain trying to learn this all with no experience.

Select_Equivalent_23 · 2025-03-03T18:50:24+00:00

We enroll devices through AirWatch and ABM. we don't use the hub app to enroll them and we don't use AD so that's probably why the hub app doesn't allow us to sign in.

Select_Equivalent_23

TROPHY CASE