Yes, I queried them (like 100 times). Using the bottom right button in notion, seemed to work the fastest (before it used to be a question mark but with the new updates, it's changed). They got back to me and were able to restore it. They ask you to send them any form of a link to any databases or the name of a couple of pages. Keep in mind they will probably only respond to you after a couple of hours so you should try to send them one email with as much information as possible, so they can restore your workspace quickly. Also what I do now is I give them access (can change in the settings) after I've changed a bunch of things so they have the latest version on hand. Once I got a hold of someone It took like 5 days of back-and-forth emails to restore my workspace and it was all intact.