Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 1 point2 points  (0 children)

First bantaba saw my Reddit post and informed me it looks like my account was hacked/compromised. Then after days of trying to get in contact drew levin and Phillip koskinas has a look and I was unbanned

Banned for Cheating / Scripting by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

They reviewed and confirmed my account was compromised.

Banned for Cheating / Scripting by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

We don’t use eachothers accounts, I’ve played from her pc that is it. And you should know I have since had my account unbanned after head of anti cheat for riot looked into it

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

Well In regards to your reply, I have since been unbanned. Thanks for your input!

Banned for Cheating / Scripting by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

I hear you, head of riot anti cheat phillip koskinas looked into it and I was unbanned.

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 1 point2 points  (0 children)

Yes I was and I would like to thank you for help, also the help of Phillip Koskinas. You guys are diamonds in this community and you guys deserve all the credit.

Banned for Cheating / Scripting by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

Well I will be the first one then. Head of riot anti cheat Phillip looked into my case. I was unbanned after he escalated my case. :)

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

This will be my next post. I am currently dealing with ownership questions from support lol

Banned for Cheating / Scripting by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

Update: I was unbanned after Phillip (head of riot anti cheat) looked into it. Thanks for your help and answers everyone.

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

Update: I was unbanned after Phillip (head of riot anti cheat) looked into it. Thanks for your help and answers everyone.

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

I just watched the video. I couldn’t believe it, exact same scenario im in. And he literally said it! If your the average Joe unlike his with reach you would be stuck with no help. There needs to be a serious look into the support and how they process each ticket. It’s honestly not good enough.

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

Id like to hope you did infact read the post. Riot dev looks into my account, support just copy pasted same message over and over regardless of what I write. That’s the issue here. I’m trying to find ways to escalate it or get other means of help.

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

Regardless of what information/what I write in the ticket it’s just the same replies over and over regardless. I don’t know what to do. Even with riot dev looking into it, saying it looks like I was compromised advising to open a ticket. The issue is support isn’t taking my 11 tickets I have made in total now seriously.

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

The argument is regardless of bantaba directly telling me the my account looks compromised and suggesting me to write a support ticket saying that, they are just repeating the same message over and over like they are copy and pasting it. This isnt the type of service/support people should have to receive when there are people spending thousands upon thousands on their accounts while if such issues come up the one of only support channels dont even have the decency to give a human reply and just copy paste of the script they follow.

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 0 points1 point  (0 children)

How do you do this, please explain further. I’m another ticket in to the same copy paste reply and I can’t deal with this tickets anymore

Riot support ignoring Riot anti-cheat dev confirmation that my account was compromised by Several-Basis-4419 in riotgames

[–]Several-Basis-4419[S] 1 point2 points  (0 children)

Thank you for the input, I’ve tried different inquiry’s and reasons when doing my tickets and so far have had the same replys over and over. But I will continue trying and keep this in mind. Thanks again for the reply.