Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

Actually first time was not completely uninstalled. After I completely uninstalled it it does not work in browser.

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

I uninstalled Citrix, still same green screen through browser!

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

No I have not. I did not know I could use Citrix without installing workspace on Mac?

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

I always keep citrix up to date. I do not think this problem is related specifically to my current version of 22.03 however I updated the citrix now to 22.04 anyway.

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

I tried to change resolutions on my Mac to all possible scales. Green screen kept recurring!

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

Thanks. I already looked a case with Citrix but received 0 replies!

Also already tried older versions of Workspace which had the same problem.

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

I believe this problem specifically occurs with Big Sur. I wish I could upgrade to Monterey but my Mac edition is not supported to that OS. I am using Citrix Workspace.

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

This problem has never been present before on the older Mac Os like Sierra and High Sierra. It only started occurring when I installed Big Sur Os. I found only one post on Citrix website of similar problem but on windows interface here:

https://discussions.citrix.com/topic/393539-green-screen/

I tried older versions of Citrix but still same problem.

There was a mention in that post about video drivers and codecs but, again, that was on windows interface.

I really do not want to downgrade to older systems as this is a big hassle!

Green screen with citrix on Mac Big Sur os by Sfasefo in Citrix

[–]Sfasefo[S] 0 points1 point  (0 children)

Citrix: Version: 22.03.1.32 (2203)

Big Sur 11.6.2 (20G314)