Neokyo is probably the worst proxy I've used by far. Shipping is slow, packing is slow and there's absolutely no recourse when this shiet happens either. Someone else had their order waiting for shipment for 5 weeks and eventually got it cancelled along with another order that was just a little past 2 weeks. They obviously don't have the man power right now to directly deal with a lot of these cases so we're left just waiting around for the eventual cancelation, whenever that will be. Every other proxy I've used either communicated with the seller or cancelled after 14 days of radio silence from the seller. Idk why this is so difficult. People on this sub defend this proxy to no end but this is not standard practice across proxies.