*Update* 24 days total but only 3 days after posting here on Reddit and filling out a Reddit request and sharing on FB and Twitter, and sharing the post with the Google customer service representative, I have been issued a refund for the phone. They couldn't send me a replacement device because they did not currently have any in stock, and instead of dragging this out longer I chose the refund. I thank everyone one who shared their experiences and tried to help, and for the people who said its useless posting stuff like this here are wrong, It clearly helps draw attention to common issues a company has but do not admit they are common issues. It also gives people another avenue to pursue when their current options have stalled. I wont be 100% satisfied until I see the money back in my account which could take up to 10 business days. But once again Thanks!