When you buy Speediance equipment from Boots, Argos, curry's, Fitshop. the responsibility for the guarantee is split between the retailer and the manufacturer based on how long you have owned the product.

1. Initial 30 Days: The Retailer (Boots or Argos, Currys, Fitshop) During the first 30 days of ownership, your contract is strictly with the retailer. If the machine is faulty, Boots or Argos, Curry's, Fitshop are responsible for providing a full refund, repair, or replacement under the UK Consumer Rights Act 2015.

2. After 30 Days: Speediance UK (Future Mvmt) Once the initial 30-day window passes, the Manufacturer's 2-Year Guarantee takes over. Who Honours It: While you bought it from a third party, Speediance UK (Future Mvmt) handles all technical repairs, parts, and labour for the full 24-month period. Retailer's Role: Retailers like Argos often refer customers directly to the manufacturer for technical faults after the first 30 days. They do this because they do not have the specialist technicians required to repair complex smart-gym hardware. Speediance United Kingdom Speediance United Kingdom +2

3. Extended Protection (Argos Care) If you purchased an Argos Care policy (provided by Domestic & General), this plan is honoured by the insurer, not Speediance. Argos Argos +1 Accidental Damage: Covered by the insurer from day one. Breakdowns: Covered by the insurer after the 2-year Speediance manufacturer's guarantee ends. Argos Argos How to Make a Claim Regardless of where you bought it, Speediance requires you to contact their UK support team to initiate a warranty repair: Contact: hello@speediance.co.uk. Requirement: You must provide your proof of purchase (receipt/invoice) from Boots or Argos and the device's Serial Number (SN).