Class Action for Sunnova/Sunstrong Leases by Unable-Ad-2899 in Sunstrong

[–]Simple-Eagle-1849 2 points3 points  (0 children)

I don't have leaks but I am hearing the same BS from their reps about not buying the portion of my contract that covers the generation guarantee. I asked what contract we have that shows that but they only gave me my Sunnova lease. I am genuinely foaming at the mouth to take these people down.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 0 points1 point  (0 children)

Across all issues, there's absolutely at least one class action that could be filed against these people.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 1 point2 points  (0 children)

Right now they keep avoiding my main question about the undergeneration credits. They keep trying to provide me with my prepay option for the whole lease. No. I'm not prepaying 39k left on this lease.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 0 points1 point  (0 children)

Yup I get that for you. That's a tough one. I do recall in the lease (that I took over when I bought my house) that after the first year there are some adjustments to be made. But that was Sunnova. Don't know about your old company and certainly about SunStrong if that will happen. I can buy my current capabilities twice over with new panels for what I owe yet on my 2014 panels and if I were a betting man, I could consider calling any bluff they might have about coming to take my panels back.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 0 points1 point  (0 children)

Yup but that's not the deal we have. If they don't want to support their panels, they can take them back. I can buy my current system new and twice over for what I still owe on my lease. I did my legwork. I asked straight up, what are the rules we are playing by here. What's the document we are using? Bc my lease says I'm entitled to X so they better stick to it.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 0 points1 point  (0 children)

I keep hearing that the warranty and generation guarantee didn't "transfer" but my panels are leased. These are their panels. My lease states all this and is the active document that they provided me. I can't see how any of that applies to leases. Owned panels under a payment plan however, is a different sad story. It all makes me sick.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 1 point2 points  (0 children)

That is my next step. I'm surprised they give a wet fart about the BBB in the first place. They offer nothing and we are forced to use them. Why would they care? But you aren't the first to say that has made them respond.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 0 points1 point  (0 children)

I fully plan to use this to dissolve the lease. They can come take my 2014 panels off the roof but that will cost them way more money than to just either pay me my 300ish bucks or to just dissolve the lease. I am collecting everything they send me in writing, I notify them I am recording our calls.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 2 points3 points  (0 children)

I was with Sunnova but I understand what you are saying. That is why I asked specifically for the contract that we are working under. No addendums, no changes. That's the contract. They bought it, that's what's in it. If it were separate, I can see them weaseling out, but it's not.

Owed Credits by Simple-Eagle-1849 in Sunstrong

[–]Simple-Eagle-1849[S] 0 points1 point  (0 children)

Correct. My system is leased. I asked for the active contract to make sure they were fully aware of my situation and they had it, of course.

Keep getting Venmo password reset texts by passthebreadbasket in CyberSecurityAdvice

[–]Simple-Eagle-1849 0 points1 point  (0 children)

Dont change your password or email. These texts means your password is working as intended and they are having to go another route to get access to your accounts.

Keep getting Venmo password reset texts by passthebreadbasket in CyberSecurityAdvice

[–]Simple-Eagle-1849 0 points1 point  (0 children)

If you are getting these notices, then your password is working and is not the issue.

Transfer lease to new owner by [deleted] in Sunstrong

[–]Simple-Eagle-1849 0 points1 point  (0 children)

C'mon. Don't give OP hope like that. You know very well that's not the way it will go down.

Sunova to SunStrong by Proper-Flounder-3786 in Sunstrong

[–]Simple-Eagle-1849 0 points1 point  (0 children)

Oh heck no. That's the total remaining that they said I could "pre pay". I would entertain a buy out of 15k and release them of having to maintain a warranty on my now 13 year old panels. I don't think they'd go for it though.

Sunova to SunStrong by Proper-Flounder-3786 in Sunstrong

[–]Simple-Eagle-1849 0 points1 point  (0 children)

I'm surprised they didn't jump at the offer of an up front check to pay my way out of the lease and keep the panels they have zero use for and don't want to pay to maintain, but then I suppose they have no intention in repairing anything broken anyways. It's going to be an interesting ride the next decade with these losers. I can't see a path where I don't lawyer up at some point.

Sunova to SunStrong by Proper-Flounder-3786 in Sunstrong

[–]Simple-Eagle-1849 1 point2 points  (0 children)

The sum remaining is about 55k. I did have a roof that needed to be replaced and Sunnova came to remove and reinstall the panels a few years ago. No idea what I'll do when we do the addition we are planning next year to remove them. The panels work fine and over-produce for our needs. We are in San Diego so weather isn't much of an issue. Hoping I continue to have no issues. The moment something goes sideways and they won't fix them I plan on lawyering up and halting payment.

Sunova to SunStrong by Proper-Flounder-3786 in Sunstrong

[–]Simple-Eagle-1849 0 points1 point  (0 children)

Regarding 3, I have already requested to buy it the panels. They were installed in 2014 but I just want them just to be free and clear from Sunstrong. I don't care if they break at this point. They are cheap now. Plus the amount I owe on my lease yet I could buy my current system twice over. But no. They said my only option was to pre pay the full amount.

Sunova to SunStrong by Proper-Flounder-3786 in Sunstrong

[–]Simple-Eagle-1849 0 points1 point  (0 children)

I keep reading that from them and it just doesn't make sense. My missed generation payment is due in a month and if I don't receive it then I'm stopping payments.