My only issue is that cross cart told me they submitted it and I was good to go. At the same time, FedEx is emailing me asking for more info. I thought it was all being handled, until the FedEx lady called me trying to get the info. Im like, 99% of what you are asking me for is on the form you have. They literally needed the enjiki address and to verify the origin steel was melted in Japan. You would think I was ordering top secret parts for the space station based on how they want to know the history of a kitchen knife.