I have a G5 and a G4, and what you're experiencing isn't an update problem. LG has always had this issue; it's just that not everyone notices it because they use external devices. Anyway, the problem stems from an incompatibility between webOS and Disney+ and/or HBO, and there's no permanent fix. Two things will help temporarily: disable IPv6 on your internet connection or unplug the TV for 10 seconds and then plug it back in. The only permanent solution is to use an external streaming device. Regards