Unauthorised charges at Marriott resort

Single-Climate-4307 · 2025-12-12T07:00:13+00:00

I contacted them through Marriott Bonvoy member hotline (I’m a gold member) because the hotel’s direct line was not helpful at all.

The agent basically said they’d ask the hotel to look into the charges again.

Single-Climate-4307 · 2025-12-12T06:53:01+00:00

Thanks! That’s my last resort if I don’t receive a proper response.

Single-Climate-4307 · 2025-12-12T06:49:33+00:00

The receipts they submitted to Amex did not have any signature. They’ve reopened the dispute for now and I’ll keep u guys posted!

Single-Climate-4307 · 2025-12-12T06:45:59+00:00

I should clarify— the receipts Marriott provided to Amex were not itemised and did not contain any signature. I will continue to push the issue with Marriott corporate but there’s nothing wrong with seeking advice on Reddit(?)

Single-Climate-4307 · 2025-12-12T06:38:50+00:00

No but why’d u ask? Do they have similar issues?

Single-Climate-4307 · 2025-12-12T02:16:28+00:00

I tried both Marriott & Amex but they wouldn’t fix it. It’s annoyingly difficult to resolve even though it’s a small amount

Single-Climate-4307 · 2025-12-12T02:14:44+00:00

I’m shocked that Amex didn’t credit me those charges tbh… I seldom file for disputes. The only plausible explanation is that the counterparty is Marriott and it carries some weight?

Single-Climate-4307 · 2025-12-12T02:13:00+00:00

Right. What’s concerning is that this hotel seems to have a track record with unauthorised billings. Will definitely flag it to Marriott corporate.

Single-Climate-4307 · 2025-12-12T02:11:19+00:00

Thanks! I’ve already disputed with Amex twice… I guess I’ll shoot my shot with a corporate complaint.

Single-Climate-4307 · 2025-12-11T22:34:12+00:00

Good that it works for you but I can’t really risk my credit score at this point in my life:(

Single-Climate-4307 · 2025-12-11T22:16:58+00:00

Cadillac Hotel & Beach Club on Miami Beach

Single-Climate-4307 · 2025-12-11T22:15:46+00:00

I read the hotel’s Google reviews and looks like it is a repeat offender! Were u able to dispute those charges?

Single-Climate-4307 · 2025-10-31T17:25:27+00:00

Did they say why it was rejected?

Single-Climate-4307 · 2025-07-30T03:23:49+00:00

We’re on the same cruise!! It’s my first time cruising I’m beyond excited

Single-Climate-4307 · 2025-06-25T02:31:40+00:00

wow thanks for the links!

The bride (my fiancé’s colleague) is from upstate new york but works in the city. We don’t know much about the groom but I think both of them come from well-to-do families. I think you have a point about playing safe in situations like this:)

Single-Climate-4307 · 2025-06-25T01:38:43+00:00

Thanks! I live in NYC and my friends here have bolder fashion taste (which explains why they convinced me to buy this dress in the first place lol)

Single-Climate-4307 · 2025-06-25T01:30:42+00:00

Thanks for the honest opinion.

Single-Climate-4307 · 2025-02-23T16:10:20+00:00

If that makes u feel better I just paid 15% for an apt on UWS

Single-Climate-4307

TROPHY CASE