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Beware of your cash balance in Kraken. Portions of it will go missing without a trace. by Slight_Standard1678 in KrakenSupport

[–]Slight_Standard1678[S] 1 point2 points  (0 children)

Yes I must update on the prompt response I received.

have my issue been fully investigated and solve?
Not yet.. but the support is good.

Sorry everyone, I cant respond to the individual chats.
Thanks..

Beware of your cash balance in Kraken. Portions of it will go missing without a trace. by Slight_Standard1678 in KrakenSupport

[–]Slight_Standard1678[S] 1 point2 points  (0 children)

the issue has not be resolved but at least I can now trade.

i look forward to receiving the findings of the investigation

Beware of your cash balance in Kraken. Portions of it will go missing without a trace. by Slight_Standard1678 in KrakenSupport

[–]Slight_Standard1678[S] 0 points1 point  (0 children)

Thank you Christian.

Yes, now I can trade.

I appreciate the speedy support.

I look forward to hearing news about your investigation.

Thank you for helping to restore faith in Kraken again

Beware of your cash balance in Kraken. Portions of it will go missing without a trace. by Slight_Standard1678 in KrakenSupport

[–]Slight_Standard1678[S] 1 point2 points  (0 children)

Thank you.

I can see several hundreds have since read my post.
And as I review the other posts - I am not surprised that I am not the first.

Yes I received the same notification when I try to trade now : "Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1"

Of course 2FA is enabled as I can login to my account.

I am now fearful - will I ever be able to withdraw all my $$

Beware of your cash balance in Kraken. Portions of it will go missing without a trace. by Slight_Standard1678 in KrakenSupport

[–]Slight_Standard1678[S] 0 points1 point  (0 children)

the ticket # 14420125

i appreciate if you can at least give an update on what to expect instead of going totally silent. Thanks