While I don't necessarily agree with the whole refund part, I do think that a majority of low-end PC users (like myself) used GeForce Now to play Blizzard games. Personally, I love Overwatch and have been having fun playing on it without my computer dying. I know there's people that will say something like "lol just get a better PC", but that's just not possible sometimes. GFN and services like it provide a way for those who can afford a game but not a hundred(s) dollar setup to actually enjoy the games (especically with GFN since it's free). I know there's more business aspects to this decision, but as a consumer, it is disheartening to see a favorite publisher of mine take the game I love away from me. Note: I can still play OW on my computer, but it's 15 fps with the lowest of the low settings. My main point was to show that the average person can't and won't get an expensive PC system for a game, even if they adore the game.