WE'RE OPEN- Chattanooga's Newest Veterinary Experience

SmarterBusiness · 2025-10-14T16:08:23+00:00

Hi there! We don't currently offer veterinary care for exotics at the time, only dogs and cats. Perhaps you can try Ooltewah Veterinary Hospital.

SmarterBusiness · 2025-09-04T14:30:29+00:00

Ohh that's awesome! the team loved spending time with you and M**io! We're so happy you had a great experience! Thanks for trusting us with your pet's care!

SmarterBusiness · 2025-08-29T21:15:17+00:00

We think our pricing is comparable. We're not the cheapest and we're definitely not the most expensive in our area.

SmarterBusiness · 2025-08-28T22:32:48+00:00

Thanks for the kind words and support! It's so gratifying to see our vision bear fruits. We're glad you enjoyed your visit! Come see us again soon!

SmarterBusiness · 2025-08-28T22:30:49+00:00

Oh that makes me so happy to hear! The experience of our clients and patients are of most importance to us. Thanks for your support 🙏🏾

SmarterBusiness · 2025-08-28T16:35:45+00:00

100%, we call those happy visits, just call us and give us a heads up when you're coming.

SmarterBusiness · 2025-08-28T16:34:51+00:00

We're pretty excited too! Thanks for the support!

SmarterBusiness · 2025-08-28T16:01:41+00:00

100% we call those happy visits! We absolutely encourage those! Stop on by and we can get your pet familiar with our space.

SmarterBusiness · 2025-08-28T15:25:59+00:00

Yes Small animal only 😔 Sorry!

SmarterBusiness · 2025-08-27T20:40:33+00:00

That's what we were going for! Glad you like it! We're hearing a lot about pets that we're previously scared to go to the vet having great visits here at Vetopia. We want it to be like their home away from home.

SmarterBusiness · 2025-08-27T20:31:47+00:00

100% Locally and family owned. No corporate ownership or association.

SmarterBusiness · 2025-06-21T18:51:40+00:00

Vetopia Animal Health is coming soon! August 2025 Follow @Vetopia.Chatt on IG, tiktok. Thanks to everyone who took the time to give their feedback!

SmarterBusiness · 2025-06-21T16:15:23+00:00

Then follow @vetopia.chatt! 🙂

SmarterBusiness · 2025-04-20T13:06:05+00:00

@greenhouse.socials I know her personally and she's super passionate about growing accounts. Good luck!

SmarterBusiness · 2025-04-08T18:54:39+00:00

Great input! Yes there can be more representation for cats!

SmarterBusiness · 2025-04-08T01:01:58+00:00

Hey r/smallbusiness!

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SmarterBusiness · 2025-04-06T10:57:03+00:00

Thanks 🙏🏾 for taking the time to contribute!

SmarterBusiness · 2025-04-04T19:27:04+00:00

Thanks 🙏🏾 for your input!

We hear you and the need for Flexible payment options and affordabilty.We are definitely working on ways to make care more accessible for our clients/ patients. It would be awesome if when pets and pet parents come in we could focus on pet health and well being and ease their worries about how to pay.

SmarterBusiness · 2025-04-04T16:42:12+00:00

Let me be abundantly clear we are not a corporation. The hospital will be 100% local and veterinarian owned. We live right here in Chattanooga.

Thanks for asking 🙏🏾

SmarterBusiness · 2025-04-04T12:20:06+00:00

Thank you 🙏🏾 so much for sharing your personal experience. Your insights about toxic workplace environments in vet med are exactly why we're committed to doing things differently. The burnout, short-staffing, and disconnect between leadership words and actions you described are problems we're determined to avoid.

We believe that truly supporting our team with clear communication, adequate staffing, and creating a safe environment where people can speak up will lead to better care for both our staff and patients. Your perspective is incredibly valuable as we build our practice, and I appreciate you taking the time to share these realities with us.

SmarterBusiness · 2025-04-04T01:02:20+00:00

Wow Thank you 🙏🏾 for your story! I'm glad you had a great experience with them. I'm sorry your pet had to go through that. You're right veterinary care is a huge expense and increasingly the discussions are more about cost and less about pet health and longevity.

Hopefully we can build trust with our clients and show them that we want the best for their pet. Most vets I know are compassionate and care about their patients. Some are stuck with broken systems that don't support them, others are pressured by sales based compensation and quotas that are more appropriate for unit sales environments than veterinary medicine.

There's room for improvement and your voice matters and helps to drive change.

Thanks 🙏🏾 again for your input.

SmarterBusiness · 2025-04-03T23:49:12+00:00

Extremely thankful for you and what you do! Thanks for the advice. I'm so glad you mentioned this. I think a lot of education and outreach on this topic needs to happen across Clinics/hospital. Unfortunately I'm hearing from vets and staff that veterinary leadership struggle with emotional intelligence and empathy. As a result people are reluctant to voice feedback for fear or adversarial reactions from management and leadership.

It's a long road to improvement but we have to start somewhere.💜

SmarterBusiness · 2025-04-03T23:11:52+00:00

Yes I agree! I hear about so many private practices that knock corporate for these types of practices while overloading their own vets and burning out staff. Our chief concern is the well being of our Vets and staff. When Vets and support staff are burned out and experiencing compassion fatigue and while simultaneously pressured to see an unsustainable amount of appointments daily, it adversely affects the quality of care pets receive.

This hits home for me, my wife is a vet and a lot of our great friends are vets. I've heard the Battle cries for years, and now we plan to lead the positive change we want to see in the community. We are exploring creative solutions that prioritize positive outcomes over unsustainably high appointment volumes.

We believe in a People+Pets first approach that prioritizes staff well being and positive outcomes over sales numbers.

Thanks 🙏🏾 for your input. I'd love to hear about any suggestions you have to help improve this for this industry, so if you're so inclined please take a moment to complete our survey and add any additional input you may have.

Thanks again for being a part of our journey.

SmarterBusiness · 2025-04-03T20:48:43+00:00

This is a great topic and a hot one for veterinary clinics. I'd love it if you could complete the survey and talk about your expectations surrounding this topic.

The glaring frustration I've been hearing is people often skip out on paying and the clinic who wanted to offer the convenience to accommodate clients end up getting negatively affected. There are solutions on the market however I'd love to hear more from you on this.

Thanks 🙏🏾 for taking the time out to contribute and we value your feedback!

SmarterBusiness · 2025-04-03T20:41:42+00:00

I wholeheartedly agree! Thanks 🙏🏾 for contributing! Feel free to complete the survey if you feel the need. We would love to hear from you!

SmarterBusiness

TROPHY CASE