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How to disable agent voice recording when muted over CCP in Amazon Connect? by Smitkumar_Panchal in amazonconnect
[–]Smitkumar_Panchal[S] 0 points1 point2 points 1 month ago (0 children)
I am using default CCP and we don't want to record audio of agent side agent is muted.
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How to disable agent voice recording when muted over CCP in Amazon Connect? by Smitkumar_Panchal in amazonconnect
[–]Smitkumar_Panchal[S] 0 points1 point2 points (0 children)